Find out how zenloop can help you automate your Customer Experience.
Enrichment with customer data / choice of survey technologies and metrics / increased response rates
Text and sentiment analysis / identification of churn and loyalty drivers / CX monitoring
Mobile app / customizable live dashboards and email reports / collaboration tool integrations
ESP and support tool integrations / personalized communication / detractor routing
Identification and monitoring of brand advocates / auto-routing of ambassadors to rating portals
With this course, you will become an NPS expert in just 8 days and learn how the Net Promoter System increases customer loyalty and sales over the long term.
More Past Events
Why every customer contact counts and how this strengthens your brand (German with Subtitles)
OMR Masterclass: Case Study "Customer loyalty with NPS" - kartenmacherei (German)
DMEXCO Masterclass: Stronger customer loyalty and more turnover with NPS (German)