Meet zenloop

Meet our retention experts and get your free consultation

We attend conferences, fairs and meet ups on a regular basis. Here we show start ups and established companies how our retention platform zenloop helps them improve customer retention, identify dissatisfied customers and win them back with personalized actions. You will meet us at events relevant to the industry such as OMR, dmexco or eCommerce Expo London.

Furthermore, we organize our own events to offer a deeper understanding and knowledge of our zenloop retention platform as well as customer experience in general.



Upcoming Events:

Fashion.Tech | Berlin

14-16 January 2020

Fashion.Tech Berlin is Europe's leading tech conference for the fashion industry, with 400 m2 exhibition area and participants from 38 different countries. We will not only be available to visitors with our team of experts for NPS and customer retention, but will also share our knowledge in an exclusive Masterclass on 14 January.

Read more

Savant | Berlin

28. - 29. Januar 2020

Savant E-Commerce is one of the most innovative e-commerce and omnichannel boutique conferences in Europe and brings together the 150 decision makers of the top 100 online retailers in Europe. The conference is aimed specifically at experts in advanced online commerce and aims to be as practical, future-oriented, focused and interactive as possible.

Mehr erfahren

ecommerce Berlin Expo | Berlin

20 February 2019

With over 7,000 visitors and 180 exhibitors, the E-Commerce Expo is Berlin's largest "Pure-Play" Event for E-Commerce. It brings together top players from the entire e-commerce ecosystem, from merchants, platforms, hosting providers, logistics service providers to payment processors and other providers of online solutions.

Read more

eTail | Berlin

09-11 March 2020

The eTail Germany takes place rom March 9th to 11th at The InterContinental Berlin and is the conference for innovators in retail in the areas of Omnichannel and E-Commerce. Leading retailers from the DACH region will gather to explore the retail growth strategies of the future. Hundreds of speakers from companies such as MYTOYS, Otto and L'Oréal will help visitors create a seamless and personalized shopping experience for their customers.

Read more

Internet World Expo | Munich

10 - 11 March 2020

With over 15,000 visitors, the Internet World Expo is the leading European trade fair for e-commerce and multi-channel trade. The entire supply chain in e-commerce will be represented when the Who-is-Who of the industry gathers to discuss the latest trends in retail. Speakers will share their knowledge in over 150 presentations on 4 stages about new products and services as well as use cases and best practices. We are not only one of more than 450 exhibitors, but will also share our knowledge on how to use NPS to boost customer loyalty in an exclusive speech.

Read more

Digital City Expo | Manchester

11 - 12 March 2020

Four industry exhibitions have come together to create Digital City Expo, which is part-exibition, part-conference. It is an unmissable event for those who want to discover new ways of growth and success in the digital sector. We share our expertise on NPS not only at our booth number 298, but also in an exclusive speaking session.

Read more

Webbdagarna | Stockholm

17 - 18 March 2020

Webbdagarna is one of Sweden's leading event and venue for everything digital and business oriented. Webbdagarna is a part of IDG Sweden, it is an independent event with a unique editorial integrity that has made it a must-attend event for marketeers, entrepreneurs, communicators, e-commerce managers, social media managers and many other professionals within the digital arena.

Read more

IRX - InternetRetailing Expo | Birmingham

01 - 02 April 2020

The IRX - InternetRetailing Expo is a digital exhibition covering all aspects of online commerce, from eCommerce and mCommerce, to payments, international growth and brexit, replatforming, VR, AR and more. It brings together the key players in the UK retail sector and over 300 innovative technology vendors.

Read more

Connect – DCC | Zurich

06 May 2020

At Connect - Digital Commerce Conference the Who is Who of Swiss retail and e-commerce meets in the heart of Zurich. Visitors will find a high-class speaker line-up as well as the right people for networking and knowledge sharing. The Digital Commerce Award will then be presented, including in the B2B Design/UX and B2B Services & Process Integration categories.

Read more

Online Marketing Rockstars | Hamburg

12 - 13 May 2020

With over 50,000 visitors, 400+ exhibitors and 100 side events in 2019, the OMR Festival is one of the world's largest events for digital marketing and technology. The OMR presents international stars of digital marketing and hidden champions of the industry. At the conference, the absolute heroes of the scene will give inspiring keynotes. In addition, several Stages will provide an overview of the hottest digital marketing topics. On top of that there will be smaller special stages and hundreds of master classes for thematic deep dives.

Read more

ECD | Munich

14 May 2020

Under the banner "Engage, Connect, Digitize" more than 500 visitors will meet at the ECD in Munich, organized by Tradebyte. 5 lecture slots cover the entire spectrum, from expert panels to marketplace insights and best practices. Industry experts will give insights into trends, facts and success stories in 30 lectures. We will not only share our expert knowledge on customer experience and retention in e-commerce with our NPS expert team, but also in an exclusive lecture.

Read more

K5 Future Retail | Berlin

26 - 27 May 2020

With more than 3,500 participants, 150 speakers and 175 exhibitors, K5 Future Retail is the leading e-commerce conference in the D-A-CH region. The K5 will celebrate its 10th anniversary in 2020. We will not only share our expertise on customer retention in e-commerce with our NPS expert team at our booth, but also during an exclusive master class and a session where we will present our practical experience together with one of our customers.

Read more

SCD | Duisburg

28 May 2020

At SCD, the Shopware Community Day, the community of Shopware users and tailored service providers will meet to discuss developments in e-commerce, share best practices and ideas on how to use the platform and solve big and small and challenges of Ecom day-to-day life.

Read more

CX1 Conference | Berlin

10 - 11 September 2020

The CX1 presents customer experience experts with practical keynotes, hands-on tips, as well as deep dives in the master classes. Experience sharing and best practices of the industry's champions are waiting to be discovered and applied. In addition to comprehensive specialist knowledge, visitors will also find plenty of opportunities for networking and an a get-together to finish the day. Especially for CEOs, CMOs, and Heads of CRM in the digital industry of the DACH region, this event is a must on the way to an ideal customer experience. Because Every Moment Matters! #CX1

Read More

DMEXCO | Cologne

23 - 24 September 2020

At DMEXCO, the leading experts in digital business, marketing and innovation meet to shape the future of digitization together. With over 1,000 exhibitors and over 40,000 visitors in 6 exhibition halls, it is the leading international conference and expo for the digital economy.

Read more

eCommerce Expo | London

30.09. - 01.10. 2020

At Ecommerce Expo, over 15,000 senior retailers & marketing professionals meet in London for the largest retail event in Europe. We are not only one of the over 250 exhibitors, but will also present our insights and best practices on NPS and customer retentionin E-Commerce in an exclusive speaking session.

Read more

A-Commerce Day | Vienna

08 October 2020

With more than 700 visitors, over 50 exhibitors and 24 speakers the A-Commerce Day in Vienna is the largest e-commerce event in Austria. The A-Commerce Day offers intensive networking and exchange of experience with e-commerce retailers, agencies and service providers as well as exciting presentations, interactive workshops and the presentation of the Anton Award, the Austrian e-commerce industry prize.

Read more

Emerce eDay | Amsterdam

08 October 2020

In October 2020, the Emerce eDay offers a glimpse into the future of online media, business and marketing for the fourteenth time. Start-ups and inspiring initiatives are part of the outlook on upcoming changes and strategies in the areas of online, mobile and tech.

Read more

SaaStock | Dublin

12 - 14 October 2020

SaaStock connects founders, executives, and investors to build and scale B2B SaaS companies. You can find the best mentors, investors, partners, and customers for your SaaS business – all in one place. The mission of SaaStock events is to help SaaS companies to gain traction, grow and scale.

Read more

Past Events:

Retail World Conference | Berlin

20 - 21 November 2019








Noah | London

30 - 31 October 2019








CX1 Conference | Berlin

24 October 2019

powered by zenloop







PI Live | London

22 & 23 October 2019








Festival of Marketing | London

10 & 11 October 2019








IRC | London

10 October 2019








Savant eCommerce | London

17 & 18 September 2019








mit2019 - merchant. inspiration. talks. | Berlin

22 August 2019







BVDVA Congress | Berlin

27 & 28 June 2019








zenloop Customer Experience Café #4 | Hamburg

8 May 2019