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Overview
PLATFORM MODULES & CORE FEATURES
SUPPORT
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SUPPORT
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Find out how zenloop can help you automate your Customer Experience.
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Find out how zenloop can help you automate your Customer Experience.
Talk to a specialistPLATFORM MODULES & CORE FEATURES
Customer Intelligence
Enrichment with customer data / choice of survey technologies and metrics / increased response rates
Continuous Innovation
Text and sentiment analysis / identification of churn and loyalty drivers / CX monitoring
Customer Centricity
Mobile app / customizable live dashboards and email reports / collaboration tool integrations
Retain at Scale
ESP and support tool integrations / personalized communication / detractor routing
Brand Advocacy
Identification and monitoring of brand advocates / auto-routing of ambassadors to rating portals
Industries
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With this course, you will become an NPS expert in just 8 days and learn how the Net Promoter System increases customer loyalty and sales over the long term.
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Event Highlight –
CX1 WORLD 2021
CX1 WORLD 2021
powered by zenloop
In September 2021, the leading customer experience conference in the German-speaking world is going into the third round. Get your ticket now!
CX1 CONFERENCE | Transportation & Mobility
June 24, 2021
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Online Conference
K5 TV
July 1st, 2021
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Online Conference
CX1 WORLD CONFERENCE 2021
September 21 - 24, 2021
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Online Conference
CX1 CONFERENCE | Home & Living
June 10, 2021
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Online Conference
OMR
May 19, 2021
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Online Masterclass
From Band Merch Catalog to eCommerce Leader
12 May, 2021
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CX1 Webinar
CX1 CONFERENCE | Fashion
April 29, 2021
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Online Conference
Digital Experience Lunch
April 1, 2021
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Online Conference
eCommerce Week
March 24, 2021
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Online Conference
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Commerce Week
March 12, 2021
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Online Conference
CX1 CONFERENCE | Energy and Utilities
February 25, 2021
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Online Conference
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The CX-Management of Geman Companies
January 21, 2021
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CX1 Webinar
Customer-Experience-Trends for 2021
December 10, 2020
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CX1 Webinar
Rethink! MarTech Summit
November 23-24, 2020
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Online Conference
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Omnichannel CX Management
November 19, 2020
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CX1 Webinar
OMR
November 10-13, 2020
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Online Masterclass
K5 TV
October 28, 2020
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Online Masterclass
Emerce eDay
October 8, 2020
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Online Conference
DMEXCO @home
September 23 - 24, 2020
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Online Conference
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CX Data and Direct Mailing
September 17, 2020
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CX1 Webinar
CX1 CONFERENCE Digital
September 10, 2020
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Online Conference
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Data and Trigger Management
September 3, 2020
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CX1 Webinar
Retail Hub – Deutscher Handelskongress
August 13, 2020
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Webinar
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Democratizing CX Data
August 6, 2020
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CX1 Webinar
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Using Onsite Data for an Outstanding CX
July 16, 2020
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CX1 Webinar
Emerce
July 14, 2020
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Webinar
K5 Digital
June 30 - July 2, 2020
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Online Conference
Becoming a Customer-Centric Business
June 25, 2020
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CX1 Webinar
OMR
June 17 - 18, 2020
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Online Masterclasses
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Customer Experience After Sales
June 4, 2020
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CX1 Webinar
ECD Virtual Stage
May 14, 2020
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Online Masterclass
E-Commerce Week
May 4 - 8, 2020
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Online Conference
CX1 Online Days
April 16 & 23, 2020
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Online Conference
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Wie limango den Kunden in den Fokus stellt
April 1, 2020
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CX1 Webinar
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Webbdagarna
Stockholm
March 17 - 18, 2020
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Conference
Digital City Expo
Manchester
March 11 - 12, 2020
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Conference
eTail
Berlin
March 09 - 11, 2020
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Conference
E-commerce Berlin Expo
Berlin
February 13, 2020
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Conference
Savant eCommerce
Berlin
January 28 - 29, 2020
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Conference
FashionTech
Berlin
January 14 - 16, 2020
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Conference
Retail World
Berlin
November 20 - 21, 2019
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Conference
NOAH Conference
London
October 30 - 31, 2019
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Conference
CX1 CONFERENCE 2019
Berlin
October 24, 2019
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Conference
IRC – InternetRetailing Conference
London
October 10, 2019
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Conference
Savant eCommerce
London
September 17 - 18, 2019
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Conference
BVDVA Congress
Berlin
June 27 - 28, 2019
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Conference
Recordings of Event Presentations
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