Academy
Courses, Webinars, and More about NPS® and Customer Experience
Masterclasses
Going the Extra Mile!
How to Introduce a Multi Stakeholder Process Into Zendesk
Keynotes
Why Experience Matters in Mobility Subscription Businesses
Tying Multiple Customer Journeys Into One
Keynotes
How to Create Innovation From Customer Feedback?
Anticipating Customer Behaviour Over Time
Keynotes
New Mobility Changes How We Interact
Modern Ways of Interacting With Customers in the Mobility Industry
Masterclasses
From Feedback to Delight
What Is a CX Action Management System?
Masterclasses
Competitive Advantage Customer Service
Proactive Instead of Reactive
Masterclasses
Composable, Headless, Monolitic, Whatsoever
Why Buzzwords Do Not Matter for Calumet to Be Successful
Keynotes
Building Expertise to Drive CX Action in Your Organisation
How Customer and Employee Demands Will Change in the Future