Continuous Innovation with zenloop

Analyze causes of customer churn and identify areas for improvement.


Desktop view of the zenloop listen dashboard
Desktop view of the zenloop analytics dashboard
Desktop view of the top labels in the zenloop platform analytics section

Learn More About zenloop

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Our Customer Success Stories


Automated Analyses

“zenloop saves us time-consuming and manual analyses. With the Smart Labels, we can evaluate qualitative feedback from our customers in minutes.”
Jens Griebler / Deichmann
Head of CRM

Improve Service Quality

“We ask for NPS feedback after customer interactions with our service team. It helps us to train and develop our employees and continuously improve our service quality.”
Dagmar Reichenbächer / Lichtblick
Head of Customer Management

Security Meets Functionality. Here Is How zenloop Fits into Your Company

Leading Companies Benefit from Using zenloop
Individually measure customer experiences at all touchpoints along the entire customer journey.
Real-time analysis and aggregated reports allow identifying the causes for dissatisfied customers.
Bring real-time customer feedback into your organization and build a customer-centric culture.
Recognize dissatisfied, churning customers and win them back in an automated, personalized way.
Leverage the potential of loyal customers for free referrals and improving your online reputation.

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    Paul Schwarzenholz / Co-Founder & CEO

    Top Scores for zenloop

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    4.9 / 5
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    5 / 5
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    Identify Churn and Loyalty Drivers

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