Market Leaders Strengthen Customer Retention with zenloop
Case Studies: Our Customer Stories
Action Stories: zenloop X Finanzchef24
Improve Google Ratings
and Brand Perception significantly
Converting Detractors to Promoters Using the Email Journey
Build holistic feedback loops to increase satisfaction
Continuous Improvement with the Help of the Net Promoter System
Use NPS to improve customer processes and increase customer satisfaction
Our Customer Success Stories
Closing Feedback Loops
“With zenloop, we can easily set up email and slack notifications. This allows us to immediately and automatically forward critical feedback to the responsible employees.”
Sandra Friedrichs / Thalia
Manager Business Development
Identify Pain Points
“With zenloop, we identify our customers’ biggest pain points along their customer journey and can determine effective action measures to be taken.”
Julia Dimmler / Betty Bossi
CRM Lead
Expand Customer-Centricity
“Customer centricity is the key for our company’s success. zenloop helps us focus on the customer and to communicate insights instantly to all stakeholders.”
Julia Bösch / Outfittery
Chief Executive Officer
Maximize Onsite Conversion
“By reacting to customer feedback in an automated manner, we’ve been able to significantly increase repurchase rates. The zenloop integration took only a few hours.”
Martin Gödicke / Contorion
Senior Vice President Marketing