Energy Companies Benefit from CX Automation.

zenloop enables you to perfect your customer relationships.

Thanks for the valuable feedback. In fact, we do offer weekly or fortnightly billing! Let me show you how to set it up.
The online portal is very easy to use, but I would like to see more flexible billing options than the standard monthly billing.
customer-intelligence-zenloop-keyvisual

Customer Intelligence

Obtain customer feedback at key touchpoints along the entire customer journey with the best technology.

Customer Intelligence Obtain customer feedback at key touchpoints along the entire customer journey with the best technology. Feedback collection along the customer journey / selection of CX metrics and survey technologies / enrichment with customer data

continous-innovation-zenloop-keyvisual

Continuous Innovation

Analyze causes of customer churn, identify areas for improvement, and monitor trends.

Text and sentiment analysis / Identification of churn and loyalty drivers / CX monitoring over time

brand-advocacy-zenloop-keyvisual

Customer Centricity

Live customer centricity company-wide and provide real-time customer feedback across departments and teams.

Mobile app / customizable live dashboards and email reports / integrations to collaboration tools

retain-at-scale-zenloop-keyvisual

Retain at Scale

Gain insights into customer feedback, use them, and win back customers in an automated and personalized way.

ESP and support tool integrations / automated detractor routing / personalized targeting

brand-advocacy-zenloop-keyvisual-1

Brand Advocacy

Leverage the potential of loyal customers for free referrals and improving your online reputation.

Identification and monitoring of brand advocates / auto-routing of ambassadors to rating portals

customer-intelligence-visual-en
continuous-innovation-visual-en
customer-centricity-visual-en
retain-at-scale-visual-en
brand-advocacy-visual-en

These Companies Trust in zenloop

logo enbw

lichtblick-white

thermondo-white

logo stadtenergie

swk-white

Our Customer Success Stories

Improve Service Quality

“We ask for NPS feedback after customer interactions with our service team. It helps us to train and develop our employees and continuously improve our service quality.”
Dagmar Reichenbächer / Lichtblick
Head of Customer Management

Security Meets Functionality. Here Is How zenloop Fits into Your Company

Energy Companies Benefit from Using zenloop
Individually measure customer experiences at all touchpoints along the entire customer journey.
Real-time analysis and aggregated reports allow identifying the causes for dissatisfied customers.
Bring real-time customer feedback into your organization and build a customer-centric culture.
Recognize dissatisfied, churning customers and win them back in an automated, personalized way.
Leverage the potential of loyal customers for free referrals and improving your online reputation.







    Thank you for Your Interest!

    Our CX experts will get in touch with you shortly.

    Perfect Your Customer Relationships with Our Action-Driven CX Automation Platform

    Want to know how zenloop can help you create world-class customer experiences and strengthen your customer loyalty? Talk to one of our experts or learn more about our five platform modules:
    Customer Intelligence / Continuous Innovation / Customer Centricity / Retain at Scale / Brand Advocacy

    Request a demo now

    Paul Schwarzenholz / Found & Co-CEO

    Top Scores for zenloop

    4.3 / 5
    4.9 / 5
    4.9 / 5
    4.0 / 5
    5 / 5
    4.8 / 5

    zenloop can help your business, too

    Request a free demo

    desktop