Success Stories
Successful thanks to Action Management: Read the success stories of our customers.


How Thalia wins back 70% of dissatisfied Customers with proactive CX Management
Discover how Thalia significantly improved their customer experience with help of zenloop.

How vertbaudet reduced 35% of Customer Service Tickets with CX Management
Multiply the Average Sales Value through experience-based customer approaches

Action Stories: zenloop X Finanzchef24
Improve Google Ratings and Brand Perception significantly

Converting Detractors to Promoters Using the Email Journey
Build holistic feedback loops to increase satisfaction

Using NPS® to Center and Focus on Customers
Automate Customer Centering and improve binding with zenloop

Using NPS® for Customer Centricity and Transparent Feedback
Anchoring the NPS as a central measurement value for customer feedback in the own company

Continuous Improvement with the Help of the Net Promoter System
Using NPS to improve customer processes and increase customer satisfaction

KELLER Group Uses NPS® for a Targeted Customer Approach
Multiply the Average Sales Value through experience-based customer approaches