Benefit from Customer Loyalty Through CX Automation.
With our action-driven platform modules and features.
Obtain customer feedback at key touchpoints along the entire customer journey with the best technology.
Feedback collection along the customer journey / selection of CX metrics and survey technologies / enrichment with customer data
Analyze causes of customer churn, identify areas for improvement, and monitor trends.
Text and sentiment analysis / Identification of churn and loyalty drivers / CX monitoring over time
Live customer centricity company-wide and provide real-time customer feedback across departments and teams.
Mobile app / customizable live dashboards and email reports / integrations to collaboration tools
Retain at Scale
Gain insights into customer feedback, use them, and win back customers in an automated and personalized way.
ESP and support tool integrations / automated detractor routing / personalized targeting
Leverage the potential of loyal customers for free referrals and improving your online reputation.
Identification and monitoring of brand advocates / auto-routing of ambassadors to rating portals