Retail Companies Benefit from CX Automation.

zenloop enables you to perfect your customer relationships.

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Customer Intelligence

Obtain customer feedback at key touchpoints along the entire customer journey with the best technology.

Customer Intelligence Obtain customer feedback at key touchpoints along the entire customer journey with the best technology. Feedback collection along the customer journey / selection of CX metrics and survey technologies / enrichment with customer data

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Continuous Innovation

Analyze causes of customer churn, identify areas for improvement, and monitor trends.

Text and sentiment analysis / Identification of churn and loyalty drivers / CX monitoring over time

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Customer Centricity

Live customer centricity company-wide and provide real-time customer feedback across departments and teams.

Mobile app / customizable live dashboards and email reports / integrations to collaboration tools

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Retain at Scale

Gain insights into customer feedback, use them, and win back customers in an automated and personalized way.

ESP and support tool integrations / automated detractor routing / personalized targeting

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Brand Advocacy

Leverage the potential of loyal customers for free referrals and improving your online reputation.

Identification and monitoring of brand advocates / auto-routing of ambassadors to rating portals

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These Companies Trust in zenloop

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Our Customer Success Stories

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Closing Feedback Loops

“The only NPS platform that collects concrete feedback, performs driver analysis, and closes the feedback loop.”
Jakob Keller / Keller Group
Chief Executive Officer
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Automated Anayses

“zenloop saves us time-consuming manual analyses. Thanks to the smart labels, we evaluate qualitative feedback from our customers in just a few minutes.”
Jens Griebler / Deichmann
Head of CRM

Security Meets Functionality. Here Is How zenloop Fits into Your Company

Retailers Benefit from Using zenloop
Individually measure customer experiences at all touchpoints along the entire customer journey.
Real-time analysis and aggregated reports allow identifying the causes for dissatisfied customers.
Bring real-time customer feedback into your organization and build a customer-centric culture.
Recognize dissatisfied, churning customers and win them back in an automated, personalized way.
Leverage the potential of loyal customers for free referrals and improving your online reputation.







    Thank you for Your Interest!

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    Perfect Your Customer Relationships with Our Action-Driven CX Automation Platform

    Want to know how zenloop can help you create world-class customer experiences and strengthen your customer loyalty? Talk to one of our experts or learn more about our five platform modules:

    Customer Intelligence / Continuous Innovation / Customer Centricity / Retain at Scale / Brand Advocacy
    Request a demo now

    Paul Schwarzenholz / Found & Co-CEO

    Top Scores for zenloop

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