Retail Companies Benefit from CX Automation.
zenloop enables you to perfect your customer relationships.
Obtain customer feedback at key touchpoints along the entire customer journey with the best technology.
Customer Intelligence Obtain customer feedback at key touchpoints along the entire customer journey with the best technology. Feedback collection along the customer journey / selection of CX metrics and survey technologies / enrichment with customer data
Analyze causes of customer churn, identify areas for improvement, and monitor trends.
Text and sentiment analysis / Identification of churn and loyalty drivers / CX monitoring over time
Live customer centricity company-wide and provide real-time customer feedback across departments and teams.
Mobile app / customizable live dashboards and email reports / integrations to collaboration tools
Retain at Scale
Gain insights into customer feedback, use them, and win back customers in an automated and personalized way.
ESP and support tool integrations / automated detractor routing / personalized targeting
Leverage the potential of loyal customers for free referrals and improving your online reputation.
Identification and monitoring of brand advocates / auto-routing of ambassadors to rating portals
Benefits for Internet Service Companies at a Glance
Word of Mouth
Intuitive User Interface
Data Hosting in the EU
These Companies Trust in zenloop
Our Customer Success Stories
Closing Feedback Loops
Jakob Keller / Keller Group
Jens Griebler / Deichmann
Security Meets Functionality. Here Is How zenloop Fits into Your Company
Retailers Benefit from Using zenloop
Thank you for Your Interest!
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Perfect Your Customer Relationships with Our Action-Driven CX Automation Platform
Want to know how zenloop can help you create world-class customer experiences and strengthen your customer loyalty? Talk to one of our experts or learn more about our five platform modules:
Customer Intelligence / Continuous Innovation / Customer Centricity / Retain at Scale / Brand Advocacy
Request a demo now