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    Platforms modules & core features

    Customer Intelligence
    Enrichment with customer data / choice of survey technologies and metrics / increased response rates
    Continuous Innovation
    Text and sentiment analysis / identification of churn and loyalty drivers / CX monitoring
    Customer Centricity
    Mobile app / customizable live dashboards and email reports / collaboration tool integrations
    Retain at Scale
    ESP and support tool integrations / personalized communication / detractor routing
    Brand Advocacy
    Identification and monitoring of brand advocates / auto-routing of ambassadors to rating portals

    Industries

    Energy
    Retail
    Internet Services
    Financial Services
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    Explore & Learn

    All Resources
    What is NPS?
    Customer Experience
    White Papers
    NPS Calculator
    Customer Retention
    Academy
    eNPS
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    Blog
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  • Company
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    Donwload

    CX Action Management Study

    The most comprehensive overview on CX and Action Management

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    • Platform
      Overview

      Support

      We’re here to help

      Find out how zenloop can help you automate your Customer Experience.

      Talk to a specialist

      Platforms modules & core features

      Customer Intelligence
      Enrichment with customer data / choice of survey technologies and metrics / increased response rates
      Continuous Innovation
      Text and sentiment analysis / identification of churn and loyalty drivers / CX monitoring
      Customer Centricity
      Mobile app / customizable live dashboards and email reports / collaboration tool integrations
      Retain at Scale
      ESP and support tool integrations / personalized communication / detractor routing
      Brand Advocacy
      Identification and monitoring of brand advocates / auto-routing of ambassadors to rating portals

      Industries

      Energy
      Retail
      Internet Services
      Financial Services
    • Customers
      Overview

      Support

      We’re here to help

      Find out how zenloop can help you automate your Customer Experience.

      Talk to a specialist

      Customers

      Brands that Trust Us
      Customer Stories
    • Partners
      Overview

      Support

      We’re here to help

      Find out how zenloop can help you automate your Customer Experience.

      Talk to a specialist

      Our Partners

      Ecosystem
      Technology Partners
      Solution Partners
    • Resources
      Overview

      Support

      We’re here to help

      Find out how zenloop can help you automate your Customer Experience.

      Talk to a specialist

      Explore & Learn

      All Resources
      What is NPS?
      Customer Experience
      White Papers
      NPS Calculator
      Customer Retention
      Academy
      eNPS
      Customer Satisfaction
      Blog
      Glossary
    • Company
      Overview

      Support

      We’re here to help

      Find out how zenloop can help you automate your Customer Experience.

      Talk to a specialist

      Company

      Manifesto
      Newsroom
      About Us
      Events
      Career
      Contact

      Donwload

      CX Action Management Study

      The most comprehensive overview on CX and Action Management

    • Support

      We’re here to help

      Find out how zenloop can help you automate your Customer Experience.

      Talk to a specialist

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    Additional Resources

    • What is the NPS®?
    • Customer Satisfaction
    • Customer Experience
    • NPS Surveys
    • Customer Retention
    • Referral Marketing
    • Voice of the Customer
    • Customer Enthusiasm
    • Complaint Management
    • Satisfaction Surveys
    • Customer Feedback
    • Customer Loyalty
    • Satisfaction Analysis
    • Feedback Software
    • Customer Orientation
    • Customer Recovery
    • Touchpoint Analysis
    • Customer Surveys
    • Feedback Loops & NPS®
    • Customer Loyalty Programs

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      * NPS is a registered trademark and Net Promoter Score and Net Promoter System are service marks of Bain & Company Inc., Satmetrix Systems Inc. and Fred Reichheld.
      The zenloop logo, and the names and marks associated with zenloop’s products are trademarks of zenloop.