- PlatformOverview
Platforms modules & core features
Customer Intelligence
Enrichment with customer data / choice of survey technologies and metrics / increased response rates
Continuous Innovation
Text and sentiment analysis / identification of churn and loyalty drivers / CX monitoring
Customer Centricity
Mobile app / customizable live dashboards and email reports / collaboration tool integrations
Retain at Scale
ESP and support tool integrations / personalized communication / detractor routing
Brand Advocacy
Identification and monitoring of brand advocates / auto-routing of ambassadors to rating portalsIndustries
- Company
Support
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