Get in Touch with our Team

Discover all the benefits of a CX Action Management System

Individually measure customer experiences at all touchpoints along the entire customer journey.
Real-time analysis and aggregated reports allow identifying the causes for dissatisfied customers.
Bring real-time customer feedback into your organization to drive innovation and build a customer-centric culture.
Recognize dissatisfied, churning customers and win them back in an automated, personalized way.
Leverage the potential of loyal customers for free referrals and improving your online reputation.

    Thank you for Your Interest!

    Our CX experts will get in touch with you shortly.

    Our Customer Success Stories

    thalia logo

    Closing Feedback Loops

    “With zenloop, we can easily set up email and slack notifications. This allows us to immediately and automatically forward critical feedback to the responsible employees.”
    Sandra Friedrichs / Thalia
    Manager Business Development

    Identify Pain Points

    “With zenloop, we identify our customers’ biggest pain points along their customer journey and can determine effective action measures to be taken.”
    Julia Dimmler / Betty Bossi
    CRM Lead

    Expand Customer-Centricity

    “Customer centricity is the key for our company’s success. zenloop helps us focus on the customer and to communicate insights instantly to all stakeholders.”
    Julia Bösch / Outfittery
    Chief Executive Officer

    Maximize Onsite Conversion

    “By reacting to customer feedback in an automated manner, we’ve been able to significantly increase repurchase rates. The zenloop integration took only a few hours..”
    Martin Gödicke / Contorion
    Senior Vice President Marketing

    Top Scores for zenloop

    4.3 / 5
    4.9 / 5
    4.9 / 5
    4.0 / 5
    5 / 5
    4.8 / 5