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Discover all the benefits of a CX Action Management System
Individually measure customer experiences at all touchpoints along the entire customer journey.
Real-time analysis and aggregated reports allow identifying the causes for dissatisfied customers.
Bring real-time customer feedback into your organization to drive innovation and build a customer-centric culture.
Recognize dissatisfied, churning customers and win them back in an automated, personalized way.
Leverage the potential of loyal customers for free referrals and improving your online reputation.
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Customer Retention With zenloop Is the Ideal Solution
Our Customer Success Stories
Closing Feedback Loops
“With zenloop, we can easily set up email and slack notifications. This allows us to immediately and automatically forward critical feedback to the responsible employees.”
Sandra Friedrichs / Thalia
Manager Business Development
Identify Pain Points
“With zenloop, we identify our customers’ biggest pain points along their customer journey and can determine effective action measures to be taken.”
Julia Dimmler / Betty Bossi
CRM Lead
Expand Customer-Centricity
“Customer centricity is the key for our company’s success. zenloop helps us focus on the customer and to communicate insights instantly to all stakeholders.”
Julia Bösch / Outfittery
Chief Executive Officer
Maximize Onsite Conversion
“By reacting to customer feedback in an automated manner, we’ve been able to significantly increase repurchase rates. The zenloop integration took only a few hours..”
Martin Gödicke / Contorion
Senior Vice President Marketing
Top Scores for zenloop
