Perfecting Customer Relationships.
With zenloop’s action-driven CX automation platform.
Our Action-Driven Platform Modules
Obtain customer feedback at key touchpoints points along the customer journey with the best technology.
Feedback collection along the customer journey / selection of CX metrics and survey technologies / enrichment with customer data
Analyze causes of customer churn, identify areas for improvement, and monitor trends.
Text and sentiment analysis / Identification of churn and loyalty drivers / CX monitoring over time
Live customer centricity company-wide and provide real-time customer feedback across departments and teams.
Mobile app / customizable live dashboards and email reports / integrations to collaboration tools
Retain at Scale
Retain at Scale
Gain insights into customer feedback, use them, and win back customers in an automated and personalized way.
ESP and support tool integrations / automated detractor routing / personalized targeting
Leverage the potential of loyal customers for free referrals and improving your online reputation.
Identification and monitoring of brand advocates / auto-routing of ambassadors to rating portals
Our Know-how at a Glance
The ROI of Customer Experience Management
What is NPS®?
KELLER Group Uses NPS® for a Targeted Customer Approach
Personalized & Automated Customer Retention
Our customer’s NPS in the Retail industry
Our customer’s NPS in the Internet Services
Our customer’s NPS in the Financial Services
Our customer’s NPS in the Energy industry
719 189 602
That’s how much feedback zenloop customers have already received through our platform.