zenloop Newsroom
Everything about us at a glance. For press inquiries, contact us at pr@zenloop.com
About zenloop
zenloop is the leading integrated experience management (IXM) platform. The SaaS solution automatically collects customer feedback via various channels along the entire customer journey, analyzes and clusters it, and derives personalized measures as a result in order to retain satisfied customers and win back dissatisfied customers.
The company was founded in 2016 by the two former Flaconi makers Björn Kolbmüller and Paul Schwarzenholz as well as Lukasz Lazewski and is based in Berlin with more than 60 employees.
News from zenloop
3 Trends Marketers Can’t Afford to Miss in 2021 (in German)
Published on December 15, 2020
Paul Schwarzenholz: “Those who don not understand their customers cannot win.” (in German)
Published on December 1st, 2020
How German Companies Use Customer Satisfaction Measures (in German)
Published on November 24, 2020
How and Why Software Makes Life Easier and Customers Happier (in German)
Published on September 08, 2020
Co-Founder and CTO Lukasz Lazewski as a Guest on the “Digitale Leute” Podcast (in German)
Published on August 12, 2020
Press Releases
zenloop Raises $6M Investment to Tackle Customer Experience Market Across Europe
Published on February 22, 2019
The Next Thing of the Flaconi Founders: zenloop Perfects Customer Retention with NPS
Published on February 28, 2018
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