3 Trends Marketers Can’t Afford to Miss in 2021 (in German)
Published on December 15, 2020
ReadNewsroom
For media inquiries please contact us at press@zenloop.com
“Make the Customer Happy.” In the latest episode of the W&V podcast, Paul Schwarzenholz explains how this goal can be achieved and how software can help in the process.
Published on September 25, 2020
“The Market for Customer Feedback Is Just Emerging” The start-up zenloop offers software that companies can use to analyze customer satisfaction. zenloop co-founder Paul Schwarzenholz talks about response rates and whether he would recommend WirtschaftsWoche.
Published on August 11, 2020
“Customer Experts on Course for Expansion” The Berlin-based start-up helps companies collect and evaluate valuable customer feedback. The covid-19 crisis is hardly slowing down growth.
Published on June 16, 2020
“A Startup Exit Is Not a Highlight for Me.” After the Flaconi success story, Paul Schwarzenholz is now building zenloop. For Gründerszene, he talks about his new business and how he found his way into the startup scene.
Published on March 10, 2020
About zenloop
zenloop is an integrated experience management platform based on the Net Promoter Score®. The SaaS solution automatically collects customer feedback through various channels along the customer journey, analyzes and clusters it with the help of artificial intelligence and derives tailored measures to retain satisfied customers and win back churning customers. The Berlin-based startup was founded in 2016 by the former Flaconi founders Björn Kolbmüller and Paul Schwarzenholz as well as Lukasz Lazewski.
Flaconi
Founder
2016
Founded
>100
Customers
>60
Employees
>10m.
Feedbacks
>1,000
Integrations
Featured in
Articles About zenloop
Paul Schwarzenholz: “Those who do not understand their customers cannot win.” (in German)
Published on December 1st, 2020
Read
How German Companies Use Customer Satisfaction Measures (in German)
Published on November 24, 2020
Read
How and Why Software Makes Life Easier and Customers Happier (in German)
Published on September 08, 2020
Read
Co-Founder and CTO Lukasz Lazewski as a Guest on the “Digitale Leute” Podcast (in German)
Published on August 12, 2020
Read
Our zenloop Founders
Björn Kolbmüller
Founder & Managing Director
After studying business administration at HHL Leipzig Graduate School of Manageme… nt, Björn began his career at Mister Spex before joining Procter & Gamble’s brand team. Together with Paul Schwarzenholz he than founded Flaconi, where he was responsible for marketing, product, and tech and which was successfully sold to Pro7Sat1. He is an active business angel advising young start-ups.
Lukasz Lazewski
Founder & CTO
After finishing studies in computer science at PJATK Warsaw, Lukasz worked for in… ternational companies such as AOL or Advertising.com. Starting his companies in Ireland in 2007 he was also involved in the foundation of Berlin start-ups like ViewsLabs or Brandnew.io before he teamed up with Paul and Björn for zenloop. As the CTO Lukasz is responsible for building and managing the tech stack and development team.
Paul Schwarzenholz
Founder & Managing Director
Together with Björn and Lukasz Paul founded zenloop – the leading customer exp… erience platform in the DACH market, after he already has successfully founded Flaconi in 2010 with Björn Kolbmüller and sold it to Pro7Sat1 in 2015. There he was responsible for customer success and operations. Moreover he is an active business angel advising more than 20 european start-ups.
The zenloop Communications Team
Our press team is happy to answer your requests. Get in touch! press@zenloop.com
Sascha Kringel
PR & Communications
Rudolf Stöcklmeier
Junior Communication Manager
