White Papers
Download white papers on various topics, such as NPS®, Customer Experience, and more
White Papers
Future-Proof With Customer Focus
What's Inside? Due to the digitalization of many service providers...
White Papers
Action Management Study
What's Inside? There's been a disconnect and zenloop's here to...
White Papers
Success Factors in E-Commerce
What's Inside? In order to secure the long-term sales potential...
Guides
The Touchpoint Cheat Sheet
What's Inside? By systematically collecting customer feedback...
Guides
The ROI of the CXM – a Practical Cheat Sheet
What's Inside? The positive effects of the Net Promoter System® (NPS)...
White Papers
What Is the ROI of CX Management?
What's Inside? A method that is suitable for successful Customer...
White Papers
NPS® Playbook for E-Commerce Companies
What's Inside? E-Commerce is all about the customer. One of the...
Guides
The Ultimate NPS® Cheat Sheet
What's Inside? In this short guide, we will explain all the basics...