The Internet Service Industry Benefits from CX Automation.
zenloop enables you to perfect your customer relationships.
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Benefits for Internet Service Companies at a Glance
Competitive Advantage
Gain a competitive advantage by delivering an outstanding customer experience and become a love brand.
Customer Insights
Truly understand your customers by getting actionable feedback at all relevant touchpoints.
Personalization
Address the concerns of your customers highly targeted and individually in no-time.
Word of Mouth
Turn satisfied customers into advocates for your brand and let them promote you.
Intuitive User Interface
The intuitive UI enables easy usage and can be customized depending on access rights.
Data Hosting in the EU
We have the highest security standards. With us, your data is protected and in good hands.
Our Action-Driven Platform Modules
Collect Customer Insights
Focus on Opportunities
Interact, Retain & Win Back
Innovate & Drive Change
Delight & Close the Loop
Our Customer Success Stories
Extend Customer Centricity
“zenloop truly helped us generate valuable customer insights and put our customers at the heart of our actions.”
Christoph Behn / die kartenmacherei
Chief Executive Officer
Identify Pain Points
“By incorporating zenloop at various touchpoints, we get an accurate picture of our customers’ satisfaction and buying behavior.”
Thomas Sprengler / Internetstores
Chief Customer Officer
Security Meets Functionality. Here Is How zenloop Fits into Your Company
Internet Service Companies Benefit from Using zenloop
Individually measure customer experiences at all touchpoints along the entire customer journey.
Real-time analysis and aggregated reports allow identifying the causes for dissatisfied customers.
Bring real-time customer feedback into your organization and build a customer-centric culture.
Recognize dissatisfied, churning customers and win them back in an automated, personalized way.
Leverage the potential of loyal customers for free referrals and improving your online reputation.
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Content Made Just For You
White Paper: Customer Journey Mapping
Did you ever wonder when is a good time to get in touch with your customers? Creating a customer journey map will help you understand, at what points to contact your customers and when to ask for feedback.
Blog: Customer Service Automation
Learn how automating aspects of your customer service process can improve customer satisfaction and lead to better results for your company.
Recording: Balancing Global Complexity and Customer
Learn about NA-KD’s success story and how they overcome challenges with excellent CX and customer centricity.
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