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    Financial Service Providers Benefit from CX Automation

    zenloop enables you to perfect your customer relationships.

    Learn how
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    Hey there, I really enjoy the app, but for some reason transferring money to my bank account doesn’t work properly…

    These Companies Trust in zenloop

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    Benefits for Financial Service Providers at a Glance

    Competitive Advantage
    Gain a competitive advantage by delivering an outstanding customer experience and become a love brand.
    Customer Insights
    Truly understand your customers by getting actionable feedback at all relevant touchpoints.
    Personalization
    Address the concerns of your customers highly targeted and individually in no-time.
    Word of Mouth
    Turn satisfied customers into advocates for your brand and let them promote you.
    Intuitive User Interface
    The intuitive UI enables easy usage and can be customized depending on access rights.
    Data Hosting in the EU
    We have the highest security standards. With us, your data is protected and in good hands.
    Learn More About our Benefits

    Our Action-Driven Platform Modules

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    Collect Customer Insights

    Gather customer insights at every interaction with your brand – especially the most decisive moments.

    Define KPIs, the right channels to reach customers, and the best time to collect insights. Design and launch multi-channel surveys.

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    Focus on Opportunities

    Understand your next steps in order to translate customer insights into meaningful initiatives.

    Identify key drivers of satisfaction and dissatisfaction through intelligent analysis, automatically cluster and categorize topics, and prioritize initiatives.

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    Interact, Retain & Win Back

    Set automatic rules to win-back dissatisfied customers or involve fans in advocacy programs.

    React to customer feedback at scale based on topic, sentiment, segments, or other defining criteria.

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    Innovate & Drive Change

    Involve the right stakeholders and immediately develop programs to improve processes, products, or services.

    Ensure ownership and accountability, initiate impactful projects with key recommendations and strategic support, and monitor the effects of innovation management.

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    Delight & Close the Loop

    Close the loop to keep your customers informed about all your initiatives while also sharing key results with colleagues.

    Ensure your customers know their voices are heard, incentivize future feedback, show that you care, and share success metrics internally.

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    Security Meets Functionality. Here Is How zenloop Fits into Your Company

    Financial Service Providers Benefit from Using zenloop
    Individually measure customer experiences at all touchpoints along the entire customer journey.
    Real-time analysis and aggregated reports allow identifying the causes for dissatisfied customers.
    Bring real-time customer feedback into your organization and build a customer-centric culture.
    Recognize dissatisfied, churning customers and win them back in an automated, personalized way.
    Leverage the potential of loyal customers for free referrals and improving your online reputation.







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