Retail Companies Benefit from CX Automation.
zenloop enables you to perfect your customer relationships.
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These Companies Trust in zenloop
Benefits for Internet Service Companies at a Glance
Competitive Advantage
Gain a competitive advantage by delivering an outstanding customer experience and become a love brand.
Customer Insights
Truly understand your customers by getting actionable feedback at all relevant touchpoints.
Personalization
Address the concerns of your customers highly targeted and individually in no-time.
Word of Mouth
Turn satisfied customers into advocates for your brand and let them promote you.
Intuitive User Interface
The intuitive UI enables easy usage and can be customized depending on access rights.
Data Hosting in the EU
We have the highest security standards. With us, your data is protected and in good hands.
Our Action-Driven Platform Modules
Collect Customer Insights
Focus on Opportunities
Interact, Retain & Win Back
Innovate & Drive Change
Delight & Close the Loop
Our Customer Success Stories
Closing Feedback Loops
“The only NPS platform that collects concrete feedback, performs driver analysis, and closes the feedback loop.”
Jakob Keller / Keller Group
Chief Executive Officer
Automated Anayses
“zenloop saves us time-consuming manual analyses. Thanks to the smart labels, we evaluate qualitative feedback from our customers in just a few minutes.”
Jens Griebler / Deichmann
Head of CRM
Identify Pain Points
“With zenloop, we can easily set up email and slack notifications. This allows us to immediately and automatically forward critical feedback to the responsible employees.”
Sandra Friedrichs / Thalia
Manager Business Development
Security Meets Functionality. Here Is How zenloop Fits into Your Company
Retailers Benefit from Using zenloop
Individually measure customer experiences at all touchpoints along the entire customer journey.
Real-time analysis and aggregated reports allow identifying the causes for dissatisfied customers.
Bring real-time customer feedback into your organization and build a customer-centric culture.
Recognize dissatisfied, churning customers and win them back in an automated, personalized way.
Leverage the potential of loyal customers for free referrals and improving your online reputation.
Thank you for Your Interest!
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Content Made Just For You
Whitepaper: Order Boom in E-commerce
Learn how to successfully master the current challenges of your online store with the help of outstanding customer experience management.
Blog: Identifying and Improving Touchpoints
Find out how to derive potential based on when the consumer comes into contact with the product or company at a wide variety of touchpoints.
Recording: Why customer satisfaction comes first
In his keynote at the CX1 Retail 2022, Johannes, Founder of Snocks, is walking through the importance of caring for existing customers.
Top Scores for zenloop
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