Involve Your Customers. Intelligently.

Capture feedback at every touchpoint to understand precisely what your customers want.

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Direct ROI Through Intelligent Customer Experience Management

Transform customer insights into meaningful initiatives and experiences with CX Action Management.

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Our Customer Success Stories

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Obtain Customer Feedback

“We ask for NPS feedback at five different touchpoints. The surveys can be individualized to achieve extremely high response rates.”
Daniel Lang / Parfümerie Akzente GmbH
CMO & CTO
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Enrich CX Data

“Thanks to zenloop, we’re able to collect customer feedback at different touchpoints, enrich it with further data and therefore implement measures driven by our customers.”
Jan-Robin Läckes / tigha
Head of Digital

Security Meets Functionality. Here Is How zenloop Fits into Your Company

Become an Action Management Pioneer With zenloop
Measure customer experiences at all touchpoints along the entire customer journey.
Identify and prioritize the key drivers of satisfaction and dissatisfaction.
Bring real-time customer feedback into your organization and build a customer-centric culture.
Automatically trigger tailored win-back and advocacy programs at scale.
Grow your online reputation with more reviews and referrals.







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    Translate Customer Insights Into Innovation Using Our CX Action Management Platform

    Let our CX experts show you how Action Management can transform your CX operations through intelligent workflows – turning your customers into real fans. Schedule a free consultation to see how our Action Management System and Platform can work for you.

    Your Free CX Consultation

    “CXM as you know it is simply broken.
    All talk and no action!”

    Paul Schwarzenholz / CEO zenloop

    Top Scores for zenloop

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    Become a CX Action Management Hero

    Let Us Show You How

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