Academy
Courses, Webinars, and More about NPS® and Customer Experience
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Going the Extra Mile!
How to Introduce a Multi Stakeholder Process Into Zendesk
![preview image masterclass zenloop](https://www.zenloop.com/en/wp-content/uploads/sites/2/2022/11/cx1-world-masterclass-zenloop-preview.jpg)
From Feedback to Delight
What Is a CX Action Management System?
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Competitive Advantage Customer Service
Proactive Instead of Reactive
![preview image masterclass calumet](https://www.zenloop.com/en/wp-content/uploads/sites/2/2022/11/cx1-world-masterclass-calumet-findologic-preview.jpg)
Composable, Headless, Monolitic, Whatsoever
Why Buzzwords Do Not Matter for Calumet to Be Successful
![preview image masterclass dixa viabill](https://www.zenloop.com/en/wp-content/uploads/sites/2/2022/10/220712-zenloop-cx1-masterclass-dixa-viabill.jpg)
Build Trust in the Market
The Secret Sauce Is Customer Service!
![](https://www.zenloop.com/en/wp-content/uploads/sites/2/2022/08/220516-zenloop-cx1-keynote-zendesk-tonies.jpg)
Scale It Up!
Customer Service that Grows with Customers' Needs!
![cx1-preview-zenloop-masterclass](https://www.zenloop.com/en/wp-content/uploads/sites/2/2022/03/cx1-preview-zenloop-masterclass.jpeg)
Collecting Feedback Is Only Half the Battle
How to Actually Put the Voice of Your Customers Into Action
![preview-cx1-2020-masterclass-zenloop](https://www.zenloop.com/en/wp-content/uploads/sites/2/2022/03/preview-cx1-2020-masterclass-zenloop.jpeg)
Different Personas, Different Experiences
Mastering CX Along the Customer Journey