With the slogan of CXfriends, zenloop will shortly hold its second Customer Experience Café. It gives us the chance to come together with our users over a leisurely bre...
Eva is the perfect customer: she is thrilled about buying a new bag. She shares her enthusiasm with her friends, in the real life through stories and online through socia...
As the year comes to its end, join us as we look back on twelve exciting months, defined by strong growth and even stronger development. In this time our team has not jus...
Yes, you read that correctly: Right at the start of the year the whole zenloop team went to beautiful, sunny Lisbon. Thirty zenloopies came together for workshops on cr...
Successful Feedback-Loops - the success of a Net Promoter Score program is measured by the ability to react quickly to customer feedback. Ultimately your NPS is important...
Those who hear about NPS often consider just the score, and totally forget that NPS Platforms like zenloop offer a not just an NPS measurement tool but also a complete...
Customer feedback and NPS are vitally important to e-Commerce. Collecting NPS information using it in the right way is key to success. These processes rely heavily on det...
For a successful Net Promoter System you need to do more than just collect feedback. Just as important is the use of feedback-management and retention platforms like z...
With Zapier we have connected zenloop to the most important business apps. Now you can save a lot of time because Zapier takes over the transfer of the data from one syst...
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