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Find out how zenloop can help you automate your Customer Experience.
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SUPPORT
We're here to help
Find out how zenloop can help you automate your Customer Experience.
Talk to a specialistSUPPORT
We're here to help
Find out how zenloop can help you automate your Customer Experience.
Talk to a specialistPLATFORM MODULES & CORE FEATURES
Customer Intelligence
Enrichment with customer data / choice of survey technologies and metrics / increased response rates
Continuous Innovation
Text and sentiment analysis / identification of churn and loyalty drivers / CX monitoring
Customer Centricity
Mobile app / customizable live dashboards and email reports / collaboration tool integrations
Retain at Scale
ESP and support tool integrations / personalized communication / detractor routing
Brand Advocacy
Identification and monitoring of brand advocates / auto-routing of ambassadors to rating portals
Industries
zenloop Blog
People, Business News, and More
NPS® Software zenloop: “TOP COMPANY and “OPEN COMPANY” Awards
We are very pleased that our integrated experience management platform zenloop has been awarded both the "TOP COMPANY" and the "OPEN COMPANY" award. Both are presented ...
Key figures and Measures for relevant Newsletters and satisfied Customers
For sustainable successful e-mail marketing and satisfied customers, constant monitoring of success is absolutely crucial. Firms usually monitor the most common key figur...
zenloop goes Athens! Our zenKickoff in February
What a great way to start the New Year! Right at the beginning of the year, our entire zenloop team traveled to Athens, the fascinating capital of Greece. Almost 50 zen...
5 Tips for Customer Experience Management in Times of Corona
The rise of COVID-19 currently determines public discourse like no other topic. Besides the far-reaching effects on society, the global economy is also facing enormous ch...
How to improve company performance sustainably with NPSⓇ
Especially in times of market leaders such as Amazon and Co., companies have to fight over every single customer in order to survive in a highly competitive market. Almos...
Tips how to win even happier customers
Eva is the perfect customer: she is thrilled about buying a new bag. She shares her enthusiasm with her friends, in the real-life through stories and online through socia...
zenloop Goes to Lisbon! Our Teamweek in January
Yes, you read that correctly: Right at the start of the year, the whole zenloop team went to beautiful, sunny Lisbon. Thirty zenloopies came together for workshops on c...
Zenloop Year in Review: A Year Full of Growth and Development
As the year comes to its end, join us as we look back on twelve exciting months, defined by strong growth and even stronger development. In this time our team has not jus...
zenloop in Podcasts: “With NPS® Feedback to greater Customer Loyalty”
Our zenloop founders Paul and Björn were again guests of Sven Rittau on his ChefTreff Podcast. This time, the three spoke about customer satisfaction, collecting Custom...
zenloop in Podcasts: “The Flaconi Story” - with Paul and Björn
Our zenloop founders Paul and Björn were guests on ChefTreff, a Podcast from and with entrepreneur Sven Rittau. He often hosts business people and makers and doers ...