Scale It Up!
Customer Service that Grows with Customers’ Needs!
Zendesk and tonies discuss the importance and ease of managing customer inquiries through software channels at CX1 Retail 2022.
![](https://www.zenloop.com/en/wp-content/uploads/sites/2/2022/08/220516-event-detail-page-header-cx1-zendesk.png)
Watch the Recording Now
It’s hard to imagine a German children’s room without a Toniebox. What has started as a small idea has evolved into a successful international operating business. Customers requirements and requests for a wide variety of topics and languages are steadily increasing. More efficient and scalable technical service solutions are required and need constant adjustment.
Find out how tonies® and Zendesk are working together to respond to this increasing customer demand.
What to Expect
- How Zendesk facilitated customer care at tonies
- Which improvements tonies has planned in cooperation with Zendesk for the future
- From which background tonies and Zendesk are coming from and where they are now