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Automate your
customer retention. Grow revenues instantly.

Market-leading companies trust in us
Drykorn Logo HelloFresh logo Momox logo Shop Apotheke logo Douglas logo

With zenloop you can…

  • Detect critical issues immediately

  • Identify and win back unhappy customers

  • Leverage loyal customers for positive reviews

  • and much more...all benefits right here

Customer feedback can grow your business

Expand customer centricity
Increase repurchase rates
Maximize onsite conversion
Recover unhappy customers
Customer quote on expanding customer centricity

Expand customer centricity

"Customer centricity is the key to our company's success. zenloop helps us focus on the customer and to communicate insights instantly to all stakeholders.“

Julia Bösch (Outfittery), Chief Executive Officer

Customer quote on increasing repurchase rates

Increase repurchase rates

"By reacting to customer feedback in an automated manner, we’ve been able to significantly increase repurchase rates. The zenloop integration took only a few hours.“

Martin Gödicke (Contorion), Head of CRM

Customer quote on maximizing onsite conversion

Maximize onsite conversion

"zenloop truly helped us generate valuable customer insights and put them at the heart of our actions.“

Christoph Behn (die kartenmacherei), CEO

Customer quote on recovering unhappy customers

Recover unhappy customers

"zenloop’s feedback live feed motivates our service agents daily. We identify even more unhappy customers and surprise them with an exceptionally fast service.“

Ulrich Spies (Internetstores), Director Customer Service & Payment

Additional benefits

Market-leading companies trust us

Mister Spex logo
Kellersports logo
EMP logo
HelloFresh logo
Outfittery logo
Shop Apotheke logo
Internet Stores logo
Drykorn logo
Depot logo
Best Secret logo
Momox logo
flaconi logo

Automate Customer Retention & Grow Revenues Instantly

Boost customer retention with zenloop?
Read our case studies.

Learn more

Not sure
where to start?
Let us advise you.

Request demo

zenloop Lets You Act Faster

Listen effectively

Highest response rates and most actionable feedback. Tailored surveys for every touchpoint.

Understand smartly

Identify key trends and customer segments with text analytics. Track and monitor them over time.

Leverage feedback

Turn unhappy customers to loyal fans. Give your promoters a chance to spread the word.

Additional benefits

Top Scores for zenloop

Excellent ratings on all comparison portals
4.3 / 5
5 / 5
4.9 / 5
5 / 5
4.9 / 5
4.8 / 5

We know e-commerce

As the founders of Flaconi, we were able to create the best shopping experience in beauty e-commerce because we collected and evaluated customer feedback qualitatively. With zenloop, we are now passing this success and spirit of smart customer retention on to e-commerce platforms and lead-focused companies.
The zenloop story
The three zenloop founders: Paul Schwarzenholz, Björn Kolbmüller, and Lukasz Lazewski
Free NPS® Online Course
With this course, you will become an NPS expert in only 8 days and learn how the Net Promoter System increases customer loyalty and turnover in the long term.
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