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Automate your
customer retention. Grow revenues instantly.

Market-leading companies trust in us

With zenloop you can…

  • Detect critical issues immediately

  • Identify and win back unhappy customers

  • Leverage loyal customers for positive reviews

  • and much more...all benefits right here

Customer feedback can grow your business

Expand customer centricity
Increase repurchase rates
Maximize onsite conversion
Recover unhappy customers

Expand customer centricity

"Customer centricity is the key to our company's success. zenloop helps us focus on the customer and to communicate insights instantly to all stakeholders.“

Julia Bösch (Outfittery), Chief Executive Officer

Increase repurchase rates

"By reacting to customer feedback in an automated manner, we’ve been able to significantly increase repurchase rates. The zenloop integration took only a few hours.“

Martin Gödicke (Contorion), Head of CRM

Maximize onsite conversion

"zenloop truly helped us generate valuable customer insights and put them at the heart of our actions.“

Christoph Behn (die kartenmacherei), CEO

Recover unhappy customers

"zenloop’s feedback live feed motivates our service agents daily. We identify even more unhappy customers and surprise them with an exceptionally fast service.“

Ulrich Spies (Internetstores), Director Customer Service & Payment

Additional benefits

Market-leading companies trust us

Automate Customer Retention & Grow Revenues Instantly

Boost customer retention with zenloop?
Read our case studies.

Learn more

Not sure
where to start?
Let us advise you.

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zenloop lets you act faster

Listen effectively

Highest response rates and most actionable feedback. Tailored surveys for every touchpoint.

Understand smartly

Identify key trends and customer segments with text analytics. Track and monitor them over time.

Leverage feedback

Turn unhappy customers to loyal fans. Give your promoters a chance to spread the word.
Additional benefits

Top Scores for zenloop

Excellent ratings on all comparison portals
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5 / 5
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5 / 5
4.9 / 5
4.8 / 5

We know e-commerce

As the founders of Flaconi, we were able to create the best shopping experience in beauty e-commerce because we collected and evaluated customer feedback qualitatively. With zenloop, we are now passing this success and spirit of smart customer retention on to e-commerce platforms and lead-focused companies.
The zenloop story
Register now: CX1 Webinars -
Best Practices from CX Experts
Together with customers and partners
we regularly present practical knowledge
about customer experience.
Join here free of charge
Vielen Dank!
Die Bestätigungsmail ist auf dem Weg in Ihren Posteingang
Register Now: CX1 Webinar –
Democratize CX Data for an Outstanding Shopping Experience
On August 6th we will provide insights into NPS and
UX Data together with Contentsquare.
Join here free of charge
Vielen Dank!
Die Bestätigungsmail ist auf dem Weg in Ihren Posteingang