Competitive Advantage Customer Service

Proactive Instead of Reactive

Find out how AI changes the customer service game and why there still will be a need for human interaction in the future during the masterclass of leafworks and at the CX1 WORLD 2022.

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Watch the Recording Now

Next to excellent products, excellent customer service is a strong revenue lever that is often neglected. Proactively shaping the customer management process through automations, integrations, chatbots and custom apps gives your business a decisive advantage. A negative customer experience is detected early and effectively, turning it into a positive experience.

What to Expect

  • How the matching system of works without fail
  • Why there will still be a need for human interaction in customer service in the future
  • How they use customer service as a differentiator from bigger companies


The Speakers

David Weber

Operational Improvement Manager

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Robert Cwicinski

CEO & Founder

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