Energy Companies Benefit from CX Automation.
zenloop enables you to perfect your customer relationships.
These Companies Trust in zenloop
Benefits for Energy Suppliers at a Glance
Competitive Advantage
Gain a competitive advantage by delivering an outstanding customer experience and become a love brand.
Customer Insights
Truly understand your customers by getting actionable feedback at all relevant touchpoints.
Personalization
Address the concerns of your customers highly targeted and individually in no-time.
Word of Mouth
Turn satisfied customers into advocates for your brand and let them promote you.
Intuitive User Interface
The intuitive UI enables easy usage and can be customized depending on access rights.
Data Hosting in the EU
We have the highest security standards. With us, your data is protected and in good hands.
Our Action-Driven Platform Modules
Collect Customer Insights
Focus on Opportunities
Increase customer loyalty
Our Customer Success Stories
Improve Service Quality
“We ask for NPS feedback after customer interactions with our service team. It helps us to train and develop our employees and continuously improve our service quality.”
Dagmar Reichenbächer / Lichtblick
Head of Customer Management
Security Meets Functionality. Here Is How zenloop Fits into Your Company
Energy Companies Benefit from Using zenloop
Individually measure customer experiences at all touchpoints along the entire customer journey.
Real-time analysis and aggregated reports allow identifying the causes for dissatisfied customers.
Bring real-time customer feedback into your organization and build a customer-centric culture.
Recognize dissatisfied, churning customers and win them back in an automated, personalized way.
Leverage the potential of loyal customers for free referrals and improving your online reputation.
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Content Made Just for You
Shift to Action: Action Managment Study
Learn
how effective companies in the energy sector really are when converting customer insights into action.
White Paper: From Commodity to Love Brand
How to use customer experience as a competitive advantage for your company and thus master the current challenges of the energy sector.
White Paper: Customer Journey Mapping
Find out how to create a customer journey map to help you understand at what points to contact your customers and when to ask for feedback.
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