Academy
Courses, Webinars, and More about NPS® and Customer Experience
Keynotes
Why Experience Matters in Mobility Subscription Businesses
Tying Multiple Customer Journeys Into One
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How to Create Innovation From Customer Feedback?
Anticipating Customer Behaviour Over Time
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New Mobility Changes How We Interact
Modern Ways of Interacting With Customers in the Mobility Industry
Keynotes
Building Expertise to Drive CX Action in Your Organisation
How Customer and Employee Demands Will Change in the Future
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The Future of Digital Customer Experience
How Advertisement Will Influence the Customers of Tomorrow
Keynotes
From 0 to 100 With Personalization
On’s Hyper Growth Story
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Organisational Empathy
A Critical Pre-requisite for Effective Customer Experience Management
Keynotes
Service Design
Translate Customer-Centricity From Strategic Objective Into Daily Reality