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Find out how zenloop can help you automate your Customer Experience.

Talk to a specialist
We're here to help

Find out how zenloop can help you automate your Customer Experience.

Talk to a specialist

Free NPS® Online Course

With this course, you will become an NPS expert in just 8 days and learn how the Net Promoter System increases customer loyalty and sales over the long term.

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Customer Intelligence with zenloop

Learn about your customers by collecting their feedback in our platform.
  • Desktop view of the zenloop survey dashboard
  • Desktop view of the zenloop listen dashboard
  • Mobile app view of the zenloop survey dashboard
  • Mobile app of incoming answers in the zenloop platform

Learn More About zenloop

Let us guide you through our platform and learn about all the benefits.

Customer Intelligence Features at a Glance

Feedback Collection Along the Customer Journey
Get customer feedback at any touchpoint along the entire customer journey.
Selection of CX Metrics and Survey Technologies
Choose between different CX metrics and channels to reach customers where they are.
Enrichment with External Customer Data
Enrich CX data with operational data and understand the customer experience even better.

Our Customer Success Stories

Daniel Lang Daniel Lang

Obtain Customer Feedback

"We ask for NPS feedback at five different touchpoints. The surveys can be individualized to achieve extremely high response rates."

Daniel Lang / Parfümerie Akzente GmbH


Jan-Robin Läckes Jan-Robin Läckes

Enrich CX Data

"Thanks to zenloop, we're able to collect customer feedback at different touchpoints, enrich it with further data and therefore implement measures driven by our customers."

Jan-Robin Läckes / tigha

Head of Digital

Security Meets Functionality. Here Is How zenloop Fits into Your Company

CX Pioneers Benefit from Using zenloop
Individually measure customer experiences at all touchpoints along the entire customer journey.
Real-time analysis and aggregated reports allow identifying the causes for dissatisfied customers.
Bring real-time customer feedback into your organization and build a customer-centric culture.
Recognize dissatisfied, churning customers and win them back in an automated, personalized way.
Leverage the potential of loyal customers for free referrals and improving your online reputation.

Thank you for Your Interest!

Our CX experts will get in touch with you shortly.

Perfect Your Customer Relationships with Our Action-Driven CX Automation Platform

Do you want to know how zenloop can help you gain insights into your customers' experience and uncover areas for improvement? Talk to one of our CX experts and learn more.

Request a demo now
Paul Schwarzenholz

Free consultation:
+49 30 3080 8000

Paul Schwarzenholz / 

Founder & Co-CEO

Top Scores for zenloop

Trustpilot reviews
4.3 / 5
Capterra reviews
4.9 / 5
GetApp reviews
4.9 / 5
4.0 / 5
Google reviews
5 / 5
G2 Crowd reviews
4.8 / 5

Collect Feedback with zenloop

Demo module