Academy

Become an NPS expert in 8 days

Tapping into the Value of a System of Action with Delivery Hero

The Essentials of Voice of Customer at HelloFresh

The Net Promoter Score^® @Metro with Metro

Implementing NPS^® with Bain & Company

Using CX Data with Contentsquare und JUNIQE

Using a Personalization Strategy to Increase CLV with Etribes

Personalization along the Customer Journey with Flaconi & Dynamic Yield

Centralizing Customer Experience with foodspring

Driving CX & Loyalty with Direct Mail with foodspring & optilyz

The Birth of Chatbot "Parky" with JustPark & Solvemate

Customer Retention through CX Insights with die kartenmacherei

Ensuring a Positive CX with On & Dynamic Yield

Improve CX through Delivery Updates with Parcel Perform

Mastering CX along the Customer Journey with zenloop