Going the Extra Mile!
How to Introduce a Multi Stakeholder Process Into Zendesk
Take a look behind the scenes at how Miles Mobility handled accidents as a car-sharing business and how Zendesk facilitated a much customer-friendlier process.

Watch the Recording Now
What happens if all goes wrong and our customer has an accident and needs help in an easy way to get back on the road quickly.
In this session, we like to share insights into how Miles Mobility and Zendesk solved complex customer requests that require the involvement of multiple stakeholders.
What to Expect
- How Zendesk and Miles make a complex process as easy and convenient as possible
- How they implemented the process changes internally
- What their learnings and improvements over time are