
How to improve company performance sustainably with NPS®
Especially in times of market leaders such as Amazon and Co.,...

5 Tips for Customer Experience Management in Times of Corona
The rise of COVID-19 currently determines public discourse like...

How to improve CRM strategies with NPS®
The Harvard Business Review published A Look into Microsoft’s...

zenloop Goes to Lisbon! Our Teamweek in January
Yes, you read that correctly: Right at the start of the year,...

Job interview: What is actually a Head of Customer Success doing?
Have you ever wondered what people in customer success actually...

zenloop in Podcasts: “With NPS® Feedback to greater Customer Loyalty”
Our zenloop founders Paul and Björn were again guests of Sven...

Job interview: Sales Account Executive
Online-meetings, customer consultations, trade fairs, and events...

zenloop in Podcasts: “The Flaconi Story” – with Paul and Björn
Our zenloop founders Paul and Björn were guests on ChefTreff,...