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Detailed Information Regarding Customer Experience, Customer Retention, and More
A positive customer experience (CX) ensures customer satisfaction,...
Influencing Factors & Management
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From “Meh…” to “Wow!”
More Revenue through Satisfied and Loyal Customers
Determining Churn Rates and Analyzing Churn Behavior
Customer experience is a topic that requires strategy, knowledge,...
It's the same old story every month: the fixed rate for the smartphone...
At last! As a young marketing manager, you’ve finally landed...