zenloop blog

A blog about the Net Promoter System, Customer Experience and Marketing

"Closing the Loop" - How to define a successful NPS Feedback-Loop

October 29th at 11:20am by Susan Levermann

Successful Feedback-Loops - the success of a Net Promoter Score program is measured by the ability to react quickly to customer feedback. Ultimately your NPS is important not just as a number, but what you do with it.