Academy
Courses, Webinars, and More about NPS® and Customer Experience

Balancing Global Complexity and Customer Experience in Times of Hyper Growth
Understanding growth phases and overcoming challenges

It’s Not All About the Customer
Complementing Customer Survey Findings with Operational Data

The Essentials of Voice of Customer
Identify Happiness Driver and Pain Points

Tapping Into the Value of a System of Action
Using NPS Feedback to Increase Customer Satisfaction

Winning on Purpose
How to Love Your Customers Right