Success Stories
Successful thanks to Action Management: Read the success stories of our customers.


Digital Transformation Through Customer Feedback: Tom Tailor’s Path to an Above-Average NPS
How Tom Tailor Turned Post-Purchase into a Growth Engine

30% growth, +86 NPS: How flaconi scales internationally with zenloop
How flaconi turned CX into a growth engine: +86 NPS, 76% repeat buyers, 12 European markets.

How Stadtwerke Kassel Strategically Implemented 11,000 Customer Voices
Discover how the Stadtwerke Kassel collects and analyzes Customer Feedback and turns them into concrete improvements.

How Thalia wins back 70% of dissatisfied Customers with proactive CX Management
Discover how Thalia significantly improved their customer experience with help of zenloop.

How vertbaudet reduced 35% of Customer Service Tickets with CX Management
Multiply the Average Sales Value through experience-based customer approaches

Action Stories: zenloop X Finanzchef24
Improve Google Ratings and Brand Perception significantly

Digital Transformation Through Customer Feedback: Tom Tailor’s Journey to a 60+ NPS
Build holistic feedback loops to increase satisfaction

5,434 Detractors Identified – and Won Back: Putting Customers at the Center with NPS®
Automate Customer Centering and improve binding with zenloop










