Success Stories

Successful thanks to Action Management: Read the success stories of our customers.

Digital Transformation Through Customer Feedback: Tom Tailor’s Path to an Above-Average NPS

How Tom Tailor Turned Post-Purchase into a Growth Engine

Hellen Weber
2 min. read
30% growth, +86 NPS: How flaconi scales internationally with zenloop

How flaconi turned CX into a growth engine: +86 NPS, 76% repeat buyers, 12 European markets.

Hellen Weber
3 min. read
How Stadtwerke Kassel Strategically Implemented 11,000 Customer Voices

Discover how the Stadtwerke Kassel collects and analyzes Customer Feedback and turns them into concrete improvements.

Emilia Elsbacher
2 min. read
How Thalia wins back 70% of dissatisfied Customers with proactive CX Management

Discover how Thalia significantly improved their customer experience with help of zenloop.

Hellen Weber
2 min. read
How vertbaudet reduced 35% of Customer Service Tickets with CX Management

Multiply the Average Sales Value through experience-based customer approaches

Hellen Weber
3 min. read
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Action Stories: zenloop X Finanzchef24

Improve Google Ratings and Brand Perception significantly

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Shaun Kemp
4 min. read
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Digital Transformation Through Customer Feedback: Tom Tailor’s Journey to a 60+ NPS

Build holistic feedback loops to increase satisfaction

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Sophie Scharrer
4 min. read
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5,434 Detractors Identified – and Won Back: Putting Customers at the Center with NPS®

Automate Customer Centering and improve binding with zenloop

Susan Pfundt
3 min. read