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    Collect Customer Insights
    Gather customer insights at every interaction with your brand – especially the most decisive moments.
    Focus on Opportunities
    Understand your next steps in order to translate customer insights into meaningful initiatives.
    Interact, Retain & Win Back
    Set automatic rules to win-back dissatisfied customers or involve fans in advocacy programs.
    Innovate & Drive Change
    Involve the right stakeholders and immediately develop programs to improve processes, products, or services.
    Delight & Close the Loop
    Close the loop to keep your customers informed about all your initiatives while also sharing key results with colleagues.

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    • Platform
      Overview

      Product

      zenloop’s Platform

      Discover our product

      Product Insights

      Learn more about the latest features

      Integrations

      Discover our technology partners

      Platforms modules & core features

      Collect Customer Insights
      Gather customer insights at every interaction with your brand – especially the most decisive moments.
      Focus on Opportunities
      Understand your next steps in order to translate customer insights into meaningful initiatives.
      Interact, Retain & Win Back
      Set automatic rules to win-back dissatisfied customers or involve fans in advocacy programs.
      Innovate & Drive Change
      Involve the right stakeholders and immediately develop programs to improve processes, products, or services.
      Delight & Close the Loop
      Close the loop to keep your customers informed about all your initiatives while also sharing key results with colleagues.

      Industries

      Energy
      Retail
      Internet Services
      Financial Services
    • Customers
      Overview

      Support

      We’re here to help

      Find out how zenloop can help you automate your Customer Experience.

      Talk to a Specialist

      Customers

      Brands that Trust Us
      Success Stories
    • Partners
      Overview

      Support

      We’re here to help

      Find out how zenloop can help you automate your Customer Experience.

      Talk to a Specialist

      Our Partners

      Ecosystem
      Technology Partners
      Solution Partners
    • Resources
      Overview

      Support

      We’re here to help

      Find out how zenloop can help you automate your Customer Experience.

      Talk to a Specialist

      Explore & Learn

      All Resources
      What is NPS?
      Customer Experience
      White Papers
      NPS Calculator
      Customer Retention
      Product Insights
      eNPS
      Customer Satisfaction
      Blog
      Glossary
    • Pricing
    • About
      Overview

      Support

      We’re here to help

      Find out how zenloop can help you automate your Customer Experience.

      Talk to a Specialist

      Company

      Manifesto
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      Donwload

      CX Action Management

      Learn how to translate customer insights into action

    • Contact
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      Find out how zenloop can help you automate your Customer Experience.

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    Keynotes

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    Keynotes
    Why Experience Matters in Mobility Subscription Businesses

    Tying Multiple Customer Journeys Into One

    CX1 Mobility 2022
    data lab preview image
    Keynotes
    How to Create Innovation From Customer Feedback?

    Anticipating Customer Behaviour Over Time

    CX1 Mobility 2022

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      preview image tlgg
      Keynotes
      New Mobility Changes How We Interact

      Modern Ways of Interacting With Customers in the Mobility Industry

      CX1 Mobility 2022
      preview image tribe cx keynote
      Keynotes
      Building Expertise to Drive CX Action in Your Organisation

      How Customer and Employee Demands Will Change in the Future

      CX1 WORLD 2022
      preview image t-systems
      Keynotes
      The Future of Digital Customer Experience

      How Advertisement Will Influence the Customers of Tomorrow

      CX1 WORLD 2022
      preview image of on
      Keynotes
      From 0 to 100 With Personalization

      On’s Hyper Growth Story

      CX1 WORLD 2022
      preview image
      Keynotes
      Organisational Empathy

      A Critical Pre-requisite for Effective Customer Experience Management

      CX1 WORLD 2022
      preview image of media markt keynote at CX1 WORLD 2022
      Keynotes
      Service Design

      Translate Customer-Centricity From Strategic Objective Into Daily Reality

      CX1 WORLD 2022
      1 2 3 Next
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      Additional Resources

      • What is the NPS®?
      • Customer Satisfaction
      • Customer Experience
      • NPS Surveys
      • Customer Retention
      • Referral Marketing
      • Voice of the Customer
      • Customer Enthusiasm
      • Complaint Management
      • Satisfaction Surveys
      • Customer Feedback
      • Customer Loyalty
      • Satisfaction Analysis
      • Feedback Software
      • Customer Orientation
      • Customer Recovery
      • Touchpoint Analysis
      • Customer Surveys
      • Feedback Loops & NPS®
      • Customer Loyalty Programs

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        * NPS is a registered trademark and Net Promoter Score and Net Promoter System are service marks of Bain & Company Inc., Satmetrix Systems Inc. and Fred Reichheld.
        The zenloop logo, and the names and marks associated with zenloop’s products are trademarks of zenloop.