Klaviyo + zenloop
Turn Customer Feedback Into Personalized Marketing
Klaviyo is the marketing automation platform built for e-commerce. It unifies customer data and turns it into personalized email and SMS campaigns at scale. With zenloop’s native Klaviyo integration, every survey response lands on the Klaviyo profile in real time – and every NPS score becomes a signal for marketing: trigger win-back flows for unhappy customers, ask promoters for referrals, and tailor campaigns to how customers actually feel about the brand.
Feedback Data Makes Klaviyo Segments Smarter
The native integration sends NPS and CSAT scores, survey answers, and feedback labels directly into Klaviyo customer profiles as custom properties. Build segments such as “all detractors from the last 30 days” or “promoters who mentioned delivery”. Exclude unhappy customers from promotional campaigns before they churn, or send the most loyal fans an exclusive offer.
Automated Flows React to How Customers Feel
A detractor leaves a low score after a delivery problem? Klaviyo triggers a personal win-back email within minutes, while churn can still be prevented. A promoter rates the shop 9 or 10? A referral invite follows at the moment of peak satisfaction. And for top customers, a workflow can notify the support team instead, so every piece of feedback gets the response it is worth.
Set Up in Five Minutes, No Code Needed
The integration is configured entirely in the zenloop interface: create a workflow, select the survey, paste the Klaviyo API key, map the data – done. No CSV exports, no third-party connectors, no developer time. Responses appear in Klaviyo seconds after submission, and every survey can have its own mapping.
Help Center Articles
Native Klaviyo Integration – Send Survey Responses to Klaviyo
Use the benefits of Klaviyo and zenloop
