The Top 9 Essential CX Conferences in 2022
The Ultimate Guide to Customer Experience Events This Year Each...
Tips & Trends
CX Matters: Why the Winners of the Corona Crisis Do Not Succeed Simply by Chance
While COVID-19 is taking over more and more areas of our lives,...
Business News
10 Short Lessons from 10 Long Years Fundraising
Founders who have already gone through this process will know:...
People & Culture
Job interview: Sales Manager – is There More to it Than Just Cold-Calling?
There’s probably no other job against which we’re so prejudiced...
Bylines & Interviews
Tips how to win even happier customers
Eva is the perfect customer: she is thrilled about buying a new...
Bylines & Interviews
Key figures and Measures for relevant Newsletters and satisfied Customers
For sustainable successful e-mail marketing and satisfied customers,...
Bylines & Interviews
How to improve company performance sustainably with NPS®
Especially in times of market leaders such as Amazon and Co.,...
Bylines & Interviews
How to improve CRM strategies with NPS®
The Harvard Business Review published A Look into Microsoft’s...