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    Text and sentiment analysis / identification of churn and loyalty drivers / CX monitoring
    Customer Centricity
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    Retain at Scale
    ESP and support tool integrations / personalized communication / detractor routing
    Brand Advocacy
    Identification and monitoring of brand advocates / auto-routing of ambassadors to rating portals

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    The most comprehensive overview on CX and Action Management

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    • Platform
      Overview

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      Find out how zenloop can help you automate your Customer Experience.

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      Platforms modules & core features

      Customer Intelligence
      Enrichment with customer data / choice of survey technologies and metrics / increased response rates
      Continuous Innovation
      Text and sentiment analysis / identification of churn and loyalty drivers / CX monitoring
      Customer Centricity
      Mobile app / customizable live dashboards and email reports / collaboration tool integrations
      Retain at Scale
      ESP and support tool integrations / personalized communication / detractor routing
      Brand Advocacy
      Identification and monitoring of brand advocates / auto-routing of ambassadors to rating portals

      Industries

      Energy
      Retail
      Internet Services
      Financial Services
    • Customers
      Overview

      Support

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      Find out how zenloop can help you automate your Customer Experience.

      Talk to a specialist

      Customers

      Brands that Trust Us
      Customer Stories
    • Partners
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      Find out how zenloop can help you automate your Customer Experience.

      Talk to a specialist

      Our Partners

      Ecosystem
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      Solution Partners
    • Resources
      Overview

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      Find out how zenloop can help you automate your Customer Experience.

      Talk to a specialist

      Explore & Learn

      All Resources
      What is NPS?
      Customer Experience
      White Papers
      NPS Calculator
      Customer Retention
      Academy
      eNPS
      Customer Satisfaction
      Blog
      Glossary
    • Company
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      Find out how zenloop can help you automate your Customer Experience.

      Talk to a specialist

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      Manifesto
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      Donwload

      CX Action Management Study

      The most comprehensive overview on CX and Action Management

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    In the loop

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    image of Paul Schwarzenholz on stage
    The Top 8 Essential CX Conferences in 2022

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      Job interview: Sales Manager – is There More to it Than Just Cold-Calling?

      There’s probably no other job against which we’re so prejudiced...

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      Bylines & Interviews
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      Additional Resources

      • What is the NPS®?
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      • NPS Surveys
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      • Satisfaction Surveys
      • Customer Feedback
      • Customer Loyalty
      • Satisfaction Analysis
      • Feedback Software
      • Customer Orientation
      • Customer Recovery
      • Touchpoint Analysis
      • Customer Surveys
      • Feedback Loops & NPS®
      • Customer Loyalty Programs

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        * NPS is a registered trademark and Net Promoter Score and Net Promoter System are service marks of Bain & Company Inc., Satmetrix Systems Inc. and Fred Reichheld.
        The zenloop logo, and the names and marks associated with zenloop’s products are trademarks of zenloop.