Blog
Detailed Information Regarding Customer Experience, Customer Retention, and More
- All
- Customer Experience
- Customer Satisfaction
- Net Promoter System
- People & Culture
- Customer Retention
- Guides
- Tips & Trends
Customer Retention
Customer Loss Prevention Through Churn Management
Thanks to overwhelming choice and increasing competition, some...
Customer Experience
Proper Complaint Management as an Opportunity for Company Success: Tips & Tricks
Proper Complaint Management as an Opportunity for Company Success: Tips & Tricks
Customer Satisfaction
Analyze Customer Satisfaction and Generate more Revenue
The term customer satisfaction analysis sounds scientific and...
Customer Profiling
Today, consumers know exactly what they want. They’re demanding,...
Customer Experience
Customer Journey in Relation to NPS®
3 2 1 – it’s mine! The digital age allows customers to purchase...
Customer Retention
Winning Back Lost Customers – an Underestimated Revenue Driver
New customer acquisition is the top priority for many companies...
Customer Retention
Calculating and Increasing the Customer Lifetime Value
Everything has value, whether material or intangible. A stylish...
Customer Retention
Retention Marketing: How Companies Attract and Hold Regular Customers
There is a hubbub of activity at the conference table, the whole...