Tradebyte Software GmbH

Strong Customer Retention in Digital Commerce together with zenloop

Tradebyte operates a modern ecosystem for digital commerce and offers SaaS solutions (TB.One, TB.PIM and TB.Market) for electronic data exchange among manufacturers, brands, retailers and marketplaces. The Tradebyte Ecosystem addresses the challenges of digital transformation in retail by seamlessly connecting manufacturers, retailers and retailers in the digital supply chain. Consistent and standardized exchange formats and transmission paths - supported end-to-end by Tradebyte - ensure a fully automatic and constantly synchronous data flow.

Tradebyte Login to strong customer retention

With Tradebyte and zenloop, a strong concentration on the customer is guaranteed. Online merchants can directly access shop feedback:

  • Measure customer satisfaction at every touchpoint
  • Gain a holistic view of the customer journey
  • Transfer NPS® data to other platforms

These Companies Strengthen Customer Retention with Tradebyte and zenloop

Technological Edge

Tradebyte has extensive expertise in various industries and technology solutions. The SaaS company is always up to date, develops new technologies, and knows which applications bring the best value to customers. We work together to share knowledge and discover the business drivers of tomorrow's digital commerce.

Optimized Customer Experience

Based on the collected findings of the NPS feedback, shops identify vulnerabilities in their customer journey. Is the shipment often delayed, are the goods damaged, are there problems with the payment process? The entire customer experience is analyzed and optimized using queries at the appropriate touchpoint. This also creates the opportunity for brands to realize competitive advantages - if they get to know their strengths and weaknesses.

Flexible Scalability in E-Commerce

In the digital age, e-commerce companies often have to deal with several service providers and agencies in the value chain. The Tradebyte Ecosystem controls and accompanies all processes, from the manufacturer to the retailer. Thus, Tradebyte can network any online shop with zenloop, which enables the analysis of feedback at every customer touchpoint in the shop.


Interested in strong customer retention with zenloop and Tradebyte? Find the perfect contact person for every request here.