Zendesk Login for Premium Customer Experience with zenloop

Zendesk creates an optimal customer experience. The products for customer service and customer retention are powerful, flexible and scalable to meet the needs of any business. This cloud-based customer support platform provides helpdesk ticketing, self-service and customer service support capabilities for companies in all industries.

Zendesk Login for premium Customer Experience with zenloop

After logging in to Zendesk, the zenloop integration is easily accessible via the zenloop API. You can immediately set up and send alerts for the Zendesk account. The following functions can be set up:

  • Automated forwarding of critical errors to authorized employees
  • Configure individual alerts and notifications

Market Leaders Strengthen Customer Retention with Zendesk and zenloop

Automated tickets support immediate win-back actions

The zenloop integration with Zendesk enables the automatic creation of new tickets as soon as critical customer feedback is received. This means that the customer support can address dissatisfied customers and initiate win-back actions without delay.

Alerts Notify Employees About Critical Customers

"Alerts" automatically send ticket updates to employees without the need to switch to the zenloop application. Consequently, customer feedback and NPS® performance are processed more easily and quickly, as responsible colleagues are immediately alerted by tickets when problems and bugs occur. E-mail alerts inform the product department, for example, as soon as a detractor mentions "product quality" or "product range" in the feedback.

Interested?

Interested in strong customer retention with zenloop and Zendesk? Find the perfect contact person for every request here.