Success Stories
Successful thanks to Action Management: Read the success stories of our customers.
"Through zenloop we get an accurate picture of the satisfaction of our customers and their buying behavior."
How Stadtwerke Kassel Strategically Implemented 11,000 Customer Voices
Discover how the Stadtwerke Kassel collects and analyzes Customer Feedback and turns them into concrete improvements.
How Thalia wins back 70% of dissatisfied Customers with proactive CX Management
Discover how Thalia significantly improved their customer experience with help of zenloop.
How vertbaudet reduced 35% of Customer Service Tickets with CX Management
Multiply the Average Sales Value through experience-based customer approaches
Action Stories: zenloop X Finanzchef24
Improve Google Ratings and Brand Perception significantly
Digital Transformation Through Customer Feedback: Tom Tailor’s Journey to a 60+ NPS
Build holistic feedback loops to increase satisfaction
5,434 Detractors Identified – and Won Back: Putting Customers at the Center with NPS®
Automate Customer Centering and improve binding with zenloop
+25 Points: How Otto Wilde Increases NPS with zenloop
Anchoring the NPS as a central measurement value for customer feedback in the own company
+14 Points in One Year: Continuous Improvement with NPS
Using NPS to improve customer processes and increase customer satisfaction