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    Retain at Scale
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    • Platform
      Overview

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      Platforms modules & core features

      Customer Intelligence
      Enrichment with customer data / choice of survey technologies and metrics / increased response rates
      Continuous Innovation
      Text and sentiment analysis / identification of churn and loyalty drivers / CX monitoring
      Customer Centricity
      Mobile app / customizable live dashboards and email reports / collaboration tool integrations
      Retain at Scale
      ESP and support tool integrations / personalized communication / detractor routing
      Brand Advocacy
      Identification and monitoring of brand advocates / auto-routing of ambassadors to rating portals

      Industries

      Energy
      Retail
      Internet Services
      Financial Services
    • Customers
      Overview

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      Find out how zenloop can help you automate your Customer Experience.

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      Customers

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      Customer Stories
    • Partners
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      Find out how zenloop can help you automate your Customer Experience.

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      Our Partners

      Ecosystem
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    • Resources
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      Find out how zenloop can help you automate your Customer Experience.

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      Explore & Learn

      All Resources
      What is NPS?
      Customer Experience
      White Papers
      NPS Calculator
      Customer Retention
      Academy
      eNPS
      Customer Satisfaction
      Blog
      Glossary
    • Company
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      Find out how zenloop can help you automate your Customer Experience.

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      CX Action Management Study

      The most comprehensive overview on CX and Action Management

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    Customer Experience

    Customer Experience
    What Is Analysis Paralysis?

    Types, Advantages, and Long-Term Benefits

    article-page-author-shaun
    Shaun Kemp
    Customer Experience
    Dashboard Fatigue

    Types, Advantages, and Long-Term Benefits

    article-page-author-shaun
    Shaun Kemp

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      Voice of the Customer (VoC)

      How to Give Your Customers a Voice

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      Customer Experience
      Identifying and Improving Customer Journey Touchpoints

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      The Action Gap

      The Greatest New Challenge in CX

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      Customer Experience
      Customer Orientation

      Tips on Becoming a Customer-Oriented Company

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      Customer Focus

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      Customer Experience
      Customer Experience Management

      Successful Implementation and Examples

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      Additional Resources

      • What is the NPS®?
      • Customer Satisfaction
      • Customer Experience
      • NPS Surveys
      • Customer Retention
      • Referral Marketing
      • Voice of the Customer
      • Customer Enthusiasm
      • Complaint Management
      • Satisfaction Surveys
      • Customer Feedback
      • Customer Loyalty
      • Satisfaction Analysis
      • Feedback Software
      • Customer Orientation
      • Customer Recovery
      • Touchpoint Analysis
      • Customer Surveys
      • Feedback Loops & NPS®
      • Customer Loyalty Programs

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        * NPS is a registered trademark and Net Promoter Score and Net Promoter System are service marks of Bain & Company Inc., Satmetrix Systems Inc. and Fred Reichheld.
        The zenloop logo, and the names and marks associated with zenloop’s products are trademarks of zenloop.