Success Stories
Successful thanks to Action Management: Read the success stories of our customers.


How Thalia wins back 70% of dissatisfied Customers with proactive CX Management
Discover how Thalia significantly improved their customer experience with help of zenloop.

How vertbaudet reduced 35% of Customer Service Tickets with CX Management
Multiply the Average Sales Value through experience-based customer approaches

Action Stories: zenloop X Finanzchef24
Improve Google Ratings and Brand Perception significantly

Digital Transformation Through Customer Feedback: Tom Tailor’s Journey to a 60+ NPS
Build holistic feedback loops to increase satisfaction

5,434 Detractors Identified – and Won Back: Putting Customers at the Center with NPS®
Automate Customer Centering and improve binding with zenloop

+25 Points: How Otto Wilde Increases NPS with zenloop
Anchoring the NPS as a central measurement value for customer feedback in the own company

+14 Points in One Year: Continuous Improvement with NPS
Using NPS to improve customer processes and increase customer satisfaction

€331 Average Basket: How KELLER Activates Passive Customers with NPS®
Multiply the Average Sales Value through experience-based customer approaches