Resources about the Customer Experience
Everything about customer retention, customer experience management, customer satisfaction, and the Net Promoter Score.
Here you will find all our whitepapers, case studies, blog articles, and much more exciting content to create delightful moments within your company.
Case Studies
In our case studies, our customers show how they use the Net Promoter System and how it contributes to their company’s success.
White Papers
Looking for helpful information about Customer Experience Management? Our white papers are available free of charge.
Blog
We explain all the important details of customer retention, win back actions, and how to deal with customer feedback the right way.
Product Insights
We are constantly developing our platform. Learn everything about new features, releases, and our product in general.
Glossary
Our glossary contains the most important terms when it comes to customer experience, retention management, and marketing.
Academy
Hungry for knowledge? Here you can find online courses and trainings around the topics NPS and Customer Experience.
Our Highlight Articles
Customer Satisfaction: The Be-all and End-all for Good Business
Learn why customer satisfaction is fundamental to sustainable business growth and how to attract satisfied customers.
7 min read /
Continue Reading >Customer Retention: How to Gain Regular Customers
The goal of every brand should be to turn new customers into repeat customers and keep them for the long term. Here you can learn how.
9 min read /
Continue Reading >Customer Experience: Positive Experiences as a Success Factor
The totality of all sensations and perceptions make up the customer experience. This is how you optimize the customer experience.
7 min read /
Continue Reading >
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