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Discover all the benefits of a CX Action Management System

Individually measure customer experiences at all touchpoints along the entire customer journey.
Real-time analysis and aggregated reports allow identifying the causes for dissatisfied customers.
Bring real-time customer feedback into your organization to drive innovation and build a customer-centric culture.
Recognize dissatisfied, churning customers and win them back in an automated, personalized way.
Leverage the potential of loyal customers for free referrals and improving your online reputation.







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    Our Customer Success Stories

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    Closing Feedback Loops

    “With zenloop, we can easily set up email and slack notifications. This allows us to immediately and automatically forward critical feedback to the responsible employees.”
    Sandra Friedrichs / Thalia
    Manager Business Development
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    Identify Pain Points

    “With zenloop, we identify our customers’ biggest pain points along their customer journey and can determine effective action measures to be taken.”
    Julia Dimmler / Betty Bossi
    CRM Lead
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    Expand Customer-Centricity

    “Customer centricity is the key for our company’s success. zenloop helps us focus on the customer and to communicate insights instantly to all stakeholders.”
    Julia Bösch / Outfittery
    Chief Executive Officer

    Maximize Onsite Conversion

    “By reacting to customer feedback in an automated manner, we’ve been able to significantly increase repurchase rates. The zenloop integration took only a few hours..”
    Martin Gödicke / Contorion
    Senior Vice President Marketing

    Top Scores for zenloop

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