{"id":4437,"date":"2022-08-17T13:24:58","date_gmt":"2022-08-17T13:24:58","guid":{"rendered":"https:\/\/zenloop1.wpengine.com\/en\/?p=4437"},"modified":"2024-01-12T14:02:09","modified_gmt":"2024-01-12T14:02:09","slug":"finanzchef24-case-study","status":"publish","type":"post","link":"https:\/\/www.zenloop.com\/en\/resources\/case-studies\/finanzchef24-case-study\/","title":{"rendered":"Action Stories: zenloop X Finanzchef24"},"content":{"rendered":"<section         class=\"block-hero  no-margin padding-both\" style=\"background-image:url('');\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\n\t\t<div class=\"grid \" style=\"grid-template-columns:1fr 1fr\">\n\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<h2>Action Stories: <br>zenloop X Finanzchef24<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"small-text\">Case Study<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"col flex-center image-side \">\n\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1140\" height=\"494\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-header-finanzchef24.jpg\" class=\"attachment-full size-full\" alt=\"case-study-finanzchef24-header\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-header-finanzchef24.jpg 1140w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-header-finanzchef24-300x130.jpg 300w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-header-finanzchef24-1024x444.jpg 1024w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-header-finanzchef24-768x333.jpg 768w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n<\/section>\n\n<section         class=\"block-features  no-margin padding-both\" style=\"background-image:url('');color:#02193c;\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t<h2 class=\"section-title\">How Finanzchef24 Took Action to Significantly Improve Google Ratings and Brand Perception<\/h2>\t\t<div class=\"grid\" style=\"grid-template-columns:\t1fr\">\n\t\t<div class=\"grid features\" style=\"grid-template-columns:repeat(3, 1fr);grid-gap: 0 30px;\">\n\t\t\t\t\t<a class=\"col feature \" >\n\t\t\t\t<i class=\"block__icon fal fa-info-circle icon\"><\/i>\n\t\t\t\t<h5>Uses zenloop since<\/h5>\n\t\t\t\t\t\t\t\t<div class=\"description \">2021<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<a class=\"col feature \" >\n\t\t\t\t<i class=\"block__icon fal fa-check-circle icon\"><\/i>\n\t\t\t\t<h5>Number of touchpoints<\/h5>\n\t\t\t\t\t\t\t\t<div class=\"description \">2 touchpoints<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<a class=\"col feature \" >\n\t\t\t\t<i class=\"block__icon fal fa-comment-alt-smile icon\"><\/i>\n\t\t\t\t<h5>Feedback generated<\/h5>\n\t\t\t\t\t\t\t\t<div class=\"description \">7,000 unique responses<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"buttons\">\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/drive.google.com\/file\/d\/1PXye9nwVF77lecD8HTTzXz1vY535EGan\/view?usp=sharing\" class=\"button\">Download Case Study as PDF<\/a>\n\t\t\t\t\t\t\t\t\t<a href=\"\/resources\/case-studies\" class=\"button\">More Case Studies<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n<section         class=\"block-columns  no-margin padding-both\" style=\"background-color:#ecedef;color:#02193c;\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 2, 1fr)\">\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4498\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-Intro-2.jpg\" alt=\"case-study-finanzchef24-intro\" width=\"1140\" height=\"1040\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-Intro-2.jpg 1140w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-Intro-2-300x274.jpg 300w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-Intro-2-1024x934.jpg 1024w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-Intro-2-768x701.jpg 768w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<h3>About Finanzchef24<\/h3>\n<p>Finanzchef24 is an InsurTech pioneer based out of Munich and Germany\u2019s largest digital insurance broker for over 50,000 entrepreneurs and self-employed customers, who use the company&#8217;s comparison functionality to purchase commercial insurance online. Reaching more than a million users every year, the company places great emphasis on building an uncomplicated platform that makes it simple for customers to make purchasing decisions.<\/p>\n<p>Although customer experience has been a focus for the company, until recently they haven\u2019t really been focusing on measuring customer satisfaction, so there was a black box of sorts pertaining to customer sentiment. Realizing that they needed to \u2018take the temperature\u2019 of their audience to isolate brand advocates in particular, and to address their desire to improve online ratings, Finanzchef turned to the action-oriented customer experience platform zenloop to take the right course of action.<\/p>\n<p>Little did they realize how quickly these action steps would impact their goals.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n<section         class=\"block-columns  no-margin padding-both\" style=\"background-image:url('');color:#02193c;\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 2, 1fr)\">\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<h3>The Challenge<\/h3>\n<p>Online ratings and reviews play a significant role in shaping a company&#8217;s reputation in the digital marketplace. A stellar reputation leads to attracting more leads, more sales, consumer trust, and improving search engine rankings, while a poor reputation leads to a negative brand perception and can seriously impact traffic, revenue and overall business performance.<\/p>\n<h5>The importance of online reviews:<\/h5>\n<ul>\n<li>86% of customers hesitate to purchase from brands with negative online reviews<\/li>\n<li>93% of customers read online reviews before making a purchase<\/li>\n<li>94% of all purchases are products with average ratings of 4 stars and above<\/li>\n<\/ul>\n<p>Knowing that online reviews are as important as personal recommendations for 9 out of 10 consumers, Finanzchef24 wanted to further improve upon their decent 4.1 Google Rating. Not only was the company looking for higher ratings, but more ratings in general. To arrive at this destination, Finanzchef24 needed to take active control on improving customer satisfaction, and guiding satisfied customers towards online review platforms.<\/p>\n<p>The problem was, without customer experience management processes in place to understand customer satisfaction, how could the company put the spotlight on potential brand advocates? Especially since customer loyalty and advocacy is one of the biggest <a href=\"https:\/\/www.zenloop.com\/en\/resources\/whitepaper\/future-proof-customer-focus?utm_source=whitepaper&amp;utm_medium=print&amp;utm_campaign=case-study-finanzchef24\" target=\"_blank\" rel=\"noopener\">CX challenges for Banking and Financial Services<\/a> companies. Seeking a solution partner, the company&#8217;s Head of CRM turned to zenloop &#8211; the action-focused experience management platform.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4474\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-challenge.jpg\" alt=\"case-study-finanzchef24-challenge\" width=\"1140\" height=\"1218\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-challenge.jpg 1140w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-challenge-281x300.jpg 281w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-challenge-958x1024.jpg 958w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-challenge-768x821.jpg 768w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n<section         class=\"block-columns  no-margin padding-both\" style=\"background-color:#ecedef;color:#02193c;\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 2, 1fr)\">\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4504\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-action-1.jpg\" alt=\"case-study-finanzchef24-action\" width=\"1140\" height=\"1040\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-action-1.jpg 1140w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-action-1-300x274.jpg 300w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-action-1-1024x934.jpg 1024w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-action-1-768x701.jpg 768w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<h3>The Action<\/h3>\n<p>At the end of 2021, the partnership between zenloop and Finanzchef24 began with a view to improve customer satisfaction with a focus on Google Ratings.<\/p>\n<h5>Partnership Goals<\/h5>\n<ul>\n<li>Improve customer satisfaction in general<\/li>\n<li>Specifically satisfaction with the buying process, after purchase<\/li>\n<li>Learn of exit intent at different touchpoints within the customer journey<\/li>\n<li>Improve ratings of insurance partners and of\u00a0internal sales team<\/li>\n<\/ul>\n<h5>Immediate Goals<\/h5>\n<ul>\n<li>Improve Google Ratings to increase trust of potential new customers\n<ul>\n<li>Improve rating quality (higher scores)<\/li>\n<li>Improve rating quantity (more reviews)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>A three-step plan was put in place to find satisfied customers and forward these \u2018promoters\u2019 to contribute a Google Review.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n<section         class=\"block-columns  no-margin padding-both\" style=\"background-color:#02193c;color:#ffffff;\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 1, 1fr)\">\t\t\t\t\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<h3>&#8220;zenloop is a great tool to collect and analyze customer feedback. We use it not only to improve our processes and product quality, but also to strengthen customers\u2019 trust in our brand by promoting positive evaluations.&#8221;<span class=\"\" style=\"display:block;clear:both;height: 0px;padding-top: 20px;border-top-width:0px;border-bottom-width:0px;\"><\/span><\/h3>\n<h5>&#8211; Michael Chocholaty (Head of CRM, finanzchef24)<\/h5>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n<section         class=\"block-columns  no-margin padding-both\" style=\"background-image:url('');color:#02193c;\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 2, 1fr)\">\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<h4>Step 1: Surveying Customers<\/h4>\n<p>Using zenloop, a customer survey was integrated at the \u2018after-purchase\u2019 touchpoint, as an overlay on the purchase confirmation page. The survey asked customers: &#8220;<em>How likely is it that you would recommend price comparison from Finanzchef24 to other self-employed people? (on a scale of 0 &#8211; 10)&#8221;.<\/em><\/p>\n<p>After the customer rated the platform, they could also leave a comment asking why they gave that particular score.<\/p>\n<h4>Step 2: Asking Satisfied Customers to Add a Google Rating<\/h4>\n<p>For customers who gave a positive response to the survey (those who gave an NPS score between 8-10 out of 10), also known as Promoters, were instantly presented with a Google Rating button, linked to the company&#8217;s Google Review page.<\/p>\n<p>Knowing these customers were more likely very satisfied with their buying experience, the likelihood of these users leaving a positive rating increased.<\/p>\n<h4>Step 3: Follow-Up Emails to Promoters<\/h4>\n<p>For those customers who didn\u2019t engage with the invitation button to leave a Google Rating, we set up a reminder email campaign to enable promoters to leave a Google Review at a time more suitable to them.<\/p>\n<p><strong>Follow-up Email: <\/strong><em>You recently secured your company with Finanzchef24. So that even more self-employed people and entrepreneurs can benefit from our rate comparison, please also rate us on Google!<\/em><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4499\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-steps.jpg\" alt=\"case-study-finanzchef24-steps\" width=\"1140\" height=\"1206\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-steps.jpg 1140w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-steps-284x300.jpg 284w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-steps-968x1024.jpg 968w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-steps-768x812.jpg 768w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n<section         class=\"block-columns  no-margin padding-both\" style=\"background-color:#ecedef;color:#02193c;\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 2, 1fr)\">\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4503\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-result.jpg\" alt=\"case-study-finanzchef24-result\" width=\"1140\" height=\"1040\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-result.jpg 1140w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-result-300x274.jpg 300w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-result-1024x934.jpg 1024w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-result-768x701.jpg 768w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<h3>The Result<\/h3>\n<p>Finanzchef24 saw positive results within weeks of starting the campaign in November 2021, and by May it was clear that this campaign was a success and the impact was massive.<\/p>\n<h4>Results After Six Months<\/h4>\n<p><strong>Google Reviews and Ratings directed from the survey:<\/strong><\/p>\n<ul>\n<li>Google Rating grew 12% from 4.1 to 4.6<\/li>\n<li>Number of Google Reviews increased by 200% from 52 to 156 in total<\/li>\n<\/ul>\n<p>Not only did the company successfully identify potential brand advocates, they were able to guide brand advocates to leave a positive Google Review &#8211; something they may not have done without the guidance of this highly successful campaign.<\/p>\n<p><strong>Email campaign results during six month period<\/strong><\/p>\n<ul>\n<li>On average 6 new Google Ratings per week<\/li>\n<li>6% conversion rate<\/li>\n<li>Open rate grew from 48% to 51%<\/li>\n<li>Click rate increased from 6% to 7.2%<\/li>\n<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n<section         class=\"block-columns  no-margin padding-both\" style=\"background-image:url('');color:#02193c;\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 2, 1fr)\">\t\t\t\t\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<h3>Focus For the Future<\/h3>\n<p>Clearly, the Google Rating campaign was a success. In future months Finanzchef24 plans to build on this success with a continued focus on brand reputation through reviews, in conjunction with a focus on reducing churn by learning why customers leave the platform at different touchpoints of the funnel.<\/p>\n<p><strong>Future Projects with zenloop<\/strong><\/p>\n<ul>\n<li>Continue improving online ratings and reviews<\/li>\n<li>Understand exit intent at various touchpoints to reduce bounce rate and churn<\/li>\n<li>Improve performance of internal sales through feedback<br \/>\nRate insurance partners through feedback and customer sentiment<\/li>\n<\/ul>\n<p>The main focus in the future is to add more actionable touchpoints throughout the customer journey to improve satisfaction, products and processes, but to also continue strengthening customer\u2019s trust in Finanzchef24, leaders in the insurance and finance comparison space.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4513 size-full\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-next-steps.jpg\" alt=\"case-studyfinanzchef24-next-steps\" width=\"1140\" height=\"1086\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-next-steps.jpg 1140w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-next-steps-300x286.jpg 300w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-next-steps-1024x975.jpg 1024w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/08\/zenloop-case-study-finanzchef24-next-steps-768x732.jpg 768w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n<section         class=\"block-columns  no-margin padding-top\" style=\"background-color:#ecedef;color:#02193c;\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\t7fr 5fr\">\t\t\t\t\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<h2 class=\"demo-module__headline h2\">Learn how zenloop can help your business, too.<\/h2>\n<p><span class=\"\" style=\"display:block;clear:both;height: 0px;padding-top: 40px;border-top-width:0px;border-bottom-width:0px;\"><\/span><a class=\"button\" href=\"https:\/\/www.zenloop.com\/en\/request-demo\">Schedule a Free Consultation<\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-859\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/person-e1646731098431.jpg\" alt=\"person holding a laptop\" width=\"940\" height=\"761\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/person-e1646731098431.jpg 940w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/person-e1646731098431-300x243.jpg 300w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/person-e1646731098431-768x622.jpg 768w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Improve Google Ratings and Brand Perception significantly<\/p>\n","protected":false},"author":12,"featured_media":4518,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"two-col-blog.php","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[20,6],"tags":[],"class_list":["post-4437","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-resources","category-case-studies"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.6 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Action Stories: zenloop X Finanzchef24<\/title>\n<meta name=\"description\" content=\"Find out How Finanzchef24 took action to significantly improve google ratings and brand perception within 6 months.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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