{"id":1785,"date":"2022-03-17T12:50:17","date_gmt":"2022-03-17T12:50:17","guid":{"rendered":"http:\/\/yhs.uyx.mybluehost.me\/en\/?page_id=1785"},"modified":"2022-06-17T13:26:21","modified_gmt":"2022-06-17T13:26:21","slug":"parcel-perform","status":"publish","type":"page","link":"https:\/\/www.zenloop.com\/en\/partners\/parcel-perform\/","title":{"rendered":"Parcel Perform + zenloop"},"content":{"rendered":"<section         class=\"block-hero partners-header margin-bottom padding-both\" style=\"background-image:url('');\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\n\t\t<div class=\"grid \" style=\"grid-template-columns:1fr 1fr\">\n\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h1>Parcel Perform + zenloop<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Optimize the customer experience via Parcel Perform Login &amp; zenloop<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"small-text\">Parcel Perform is the leading logistics and parcel tracking service for merchants around the world. With each Parcel Perform login, tracking data from hundreds of logistics service providers such as DHL and Hermes is collected and the current status of the shipment is displayed on the merchant&#8217;s website. Combined with the integrated zenloop experience management platform, these merchants can improve the post-sales customer experience to ensure an optimal customer experience.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"col flex-center image-side \">\n\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"700\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/new-page-header-parcelperform.jpeg\" class=\"attachment-full size-full\" alt=\"new-page-header-parcelperform\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/new-page-header-parcelperform.jpeg 940w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/new-page-header-parcelperform-300x223.jpeg 300w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/new-page-header-parcelperform-768x572.jpeg 768w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n<\/section>\n\n<section         class=\"block-columns partners-image-left margin-both no-padding\" style=\"background-image:url('');\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 2, 1fr)\">\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1733\" src=\"https:\/\/zenloop1.wpengine.com\/en\/wp-content\/uploads\/2022\/03\/Dynamic-Yield-Partner-Graphic-2-NPS-Target.svg\" alt=\"Dynamic-Yield-Partner-LP-Graphic-1-zenloop-Smart-Labels-EN\" width=\"540\" height=\"438\" \/><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<h2>Increase Customer Lifetime Value to Enhance Customer Retention<\/h2>\n<p>The main reason for poor customer satisfaction is due to incorrectly communicated delivery times and undelivered or lost packages. With each Parcel Perform login, retailers can easily send emails to customers to check the current status of their order. Additionally, companies can view all packages they have sent and check their progress if they receive a customer inquiry. Together with the first-class recording and evaluation of NPS feedback with zenloop at every customer touchpoint, the customer journey is tracked more closely and can be improved in a targeted manner. This enables companies to increase customer satisfaction, thereby increasing the likelihood of customers making repeat purchases.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n<section         class=\"block-columns partners-image-right margin-both no-padding\" style=\"background-image:url('');\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 2, 1fr)\">\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<h2>Greater Customer Satisfaction through Proactive Communication<\/h2>\n<p>Using the Parcel Perform login, retailers can start tracking packages as early as in the warehouse. This also keeps the customer informed about the progress, for example if the delivery of the parcel to the courier takes longer than expected. Consequently, this system provides assurance for the recipient and relieves the service hotlines, as they will receive fewer queries. Retailers can then automatically send emails to their customers to inform them of the current status of their order. By also using the NPS feedback received through the SaaS solution zenloop, companies can cluster their customers into promoters, passives, and detractors and thus create meaningful reports and extended analyses for logistics managers.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1744\" src=\"https:\/\/zenloop1.wpengine.com\/en\/wp-content\/uploads\/2022\/03\/Emarsys-Partner-Graphic-3-Service.jpeg\" alt=\"Emarsys-Partner-Graphic-3-Service\" width=\"1080\" height=\"980\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/Emarsys-Partner-Graphic-3-Service.jpeg 1080w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/Emarsys-Partner-Graphic-3-Service-300x272.jpeg 300w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/Emarsys-Partner-Graphic-3-Service-1024x929.jpeg 1024w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/Emarsys-Partner-Graphic-3-Service-768x697.jpeg 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n<section         class=\"block-columns partners-image-left margin-both no-padding\" style=\"background-image:url('');\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 2, 1fr)\">\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<p><a href=\"https:\/\/zenloop1.wpengine.com\/en\/wp-content\/uploads\/2022\/03\/Parcel-Perform-Partner-Graphic-3-Service-Communication.svg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1787\" src=\"https:\/\/zenloop1.wpengine.com\/en\/wp-content\/uploads\/2022\/03\/Parcel-Perform-Partner-Graphic-3-Service-Communication.svg\" alt=\"Parcel-Perform-Partner-Graphic-3-Service-Communication\" width=\"538\" height=\"526\" \/><\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<h2>Better Customer Communication about Delivery Modalities After Purchase<\/h2>\n<p>One of the main reasons for poor customer experience in many countries is insufficient communication with the customer. Parcel Perform offers its services as a white label solution, i.e. it does not appear as a brand. Consumers receive all information directly from the retailer from whom they order the goods. The parcel monitor tracking page makes it easy for customers to track their parcels\u2019 location, regardless of the carrier involved. Through the integrated experience management platform zenloop, customers can leave comments and feedback at any touchpoint, which is then evaluated with the sentiment analysis, increasing customer satisfaction, and customer lifetime value in the long term.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n<section         class=\"block-article-listings  no-margin padding-both\" style=\"background-color:#ecedef;\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t<div class=\"article-listings-area\">\n\t\t\t<div class=\"six columns\">\n\t\t\t\t<h2>Blog Highlights<\/h2>\n\t\t\t\t<div class=\"article-listings\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"article-listing\">\n\t\t\t\t\t\t\t\t<h5>Customer Satisfaction<\/h5>\n\t\t\t\t\t\t\t\t<div class=\"article-description\">The Be-all and End-all for Good Business\r\n<\/div>\n\t\t\t\t\t\t\t\t<div class=\"article-data\">\n\t\t\t\t\t\t\t\t\t<div class=\"read-time\">8 min read \/<\/div>\n\t\t\t\t\t\t\t\t\t<a href=\"\/en\/blog\/customer-satisfaction-hub\">Continue reading ><\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"article-listing\">\n\t\t\t\t\t\t\t\t<h5>Tips to Increase Customer Satisfaction<\/h5>\n\t\t\t\t\t\t\t\t<div class=\"article-description\">Which means can be used to ensure customer satisfaction in the long term\r\n<\/div>\n\t\t\t\t\t\t\t\t<div class=\"article-data\">\n\t\t\t\t\t\t\t\t\t<div class=\"read-time\">9 min read \/<\/div>\n\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/en\/blog\">Continue reading ><\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"article-listing\">\n\t\t\t\t\t\t\t\t<h5>The Net Promoter Score\u00ae (NPS\u00ae)<\/h5>\n\t\t\t\t\t\t\t\t<div class=\"article-description\">Determine customer satisfaction directly\r\n<\/div>\n\t\t\t\t\t\t\t\t<div class=\"article-data\">\n\t\t\t\t\t\t\t\t\t<div class=\"read-time\">8 min read \/<\/div>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/zenloop1.wpengine.com\/en\/blog\">Continue reading ><\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t<a href=\"\/resources\/retention\" class=\"button see-all\">Back to Overview<\/a>\n\t\t\t\t\t\t\t\t\n\t\t\t<\/div>\n\t\t\t<div class=\"six columns align-right right-side\">\n\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1604\" src=\"https:\/\/zenloop1.wpengine.com\/en\/wp-content\/uploads\/2022\/03\/blog-article-module-image.jpeg\" alt=\"blog-article-module-image\" width=\"860\" height=\"1030\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/blog-article-module-image.jpeg 860w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/blog-article-module-image-250x300.jpeg 250w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/blog-article-module-image-855x1024.jpeg 855w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/blog-article-module-image-768x920.jpeg 768w\" sizes=\"auto, (max-width: 860px) 100vw, 860px\" \/><\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<link rel=\"stylesheet\" type=\"text\/css\" href=\"\/\/cdn.jsdelivr.net\/npm\/slick-carousel@1.8.1\/slick\/slick.css\"\/>\n<script type=\"text\/javascript\" src=\"\/\/cdn.jsdelivr.net\/npm\/slick-carousel@1.8.1\/slick\/slick.min.js\"><\/script>\n\n<section         class=\"block-customer-cases  no-margin small-padding-both\" style=\"background-image:url('');\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t<h2 class=\"section-title\">More technology partners<\/h2>\t\t\t\t\t\t<div class=\"grid same-height-container customer-cases  \" style=\"grid-template-columns:1fr 1fr 1fr;\">\n\t\t\t\t\t\t\t\t\t<div class=\"customer-case with-link\">\n\t\t\t\t\t\t<a href=\"https:\/\/zenloop1.wpengine.com\/en\/partner\/parcellab\" class=\"absolute-link\"><\/a>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"case-content\">\n\t\t\t\t\t\t\t<div class=\"same-height\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"case-logo\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"127\" height=\"72\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/parcellab-logo-127x72-1.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"case-hover-logo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"127\" height=\"72\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/parcellab-logo-127x72-1.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"description\">The shipping specialist parcelLab is a cloud solution for intelligent parcel monitoring and targeted communication along the customer journey.<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/zenloop1.wpengine.com\/en\/partner\/parcellab\" style=\"text-decoration:underline;margin-bottom:1rem;display:inline-block;margin-top:2.5rem\"><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"customer-case with-link\">\n\t\t\t\t\t\t<a href=\"https:\/\/zenloop1.wpengine.com\/en\/partners\/styla\" class=\"absolute-link\"><\/a>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"case-content\">\n\t\t\t\t\t\t\t<div class=\"same-height\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"case-logo\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"127\" height=\"72\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/styla-logo-127x72-1.svg\" class=\"attachment-full size-full\" alt=\"styla-logo-127x72\" \/>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"case-hover-logo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"128\" height=\"72\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/styla-white.svg\" class=\"attachment-full size-full\" alt=\"styla-white\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"description\">Create seamless digital experiences quickly and easily with Styla in order to strengthen customer loyalty and improve your conversion rate<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/zenloop1.wpengine.com\/en\/partners\/styla\" style=\"text-decoration:underline;margin-bottom:1rem;display:inline-block;margin-top:2.5rem\"><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"customer-case with-link\">\n\t\t\t\t\t\t<a href=\"https:\/\/zenloop1.wpengine.com\/en\/partners\/shopify\" class=\"absolute-link\"><\/a>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"case-content\">\n\t\t\t\t\t\t\t<div class=\"same-height\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"case-logo\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"127\" height=\"72\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/Shopify-logo-127x72-1.svg\" class=\"attachment-full size-full\" alt=\"Shopify-logo-127x72\" \/>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"case-hover-logo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"127\" height=\"72\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/Shopify-white.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"description\">Customize online stores to meet your unique business needs. Sell on numerous marketplaces: Web, mobile, social media, online shops, branches, and pop-up shops.<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/zenloop1.wpengine.com\/en\/partners\/shopify\" style=\"text-decoration:underline;margin-bottom:1rem;display:inline-block;margin-top:2.5rem\"><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<section         class=\"block-columns partners-footer-cta no-margin small-padding-top\" style=\"background-color:#ecedef;\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\t7fr 5fr\">\t\t\t\t\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<h2>Use the benefits of Parcel Perform and zenloop<\/h2>\n<p><a class=\"button\" href=\"https:\/\/zenloop1.wpengine.com\/en\/request-demo\">Request a free consultation<\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-859 size-full\" src=\"https:\/\/zenloop1.wpengine.com\/en\/wp-content\/uploads\/2022\/03\/person-e1646731098431.jpg\" alt=\"Demo module\" width=\"940\" height=\"761\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/person-e1646731098431.jpg 940w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/person-e1646731098431-300x243.jpg 300w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/person-e1646731098431-768x622.jpg 768w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":2964,"parent":840,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-1785","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.6 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Optimize Customer Experience via Parcel Perform Login &amp; zenloop<\/title>\n<meta name=\"description\" content=\"Use Parcel Perform and zenloop to optimize the shipping process and the customer experience after the purchase.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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