{"id":1751,"date":"2022-03-17T12:15:05","date_gmt":"2022-03-17T12:15:05","guid":{"rendered":"http:\/\/yhs.uyx.mybluehost.me\/en\/?page_id=1751"},"modified":"2024-07-08T10:24:41","modified_gmt":"2024-07-08T10:24:41","slug":"freshdesk","status":"publish","type":"page","link":"https:\/\/www.zenloop.com\/en\/partners\/freshdesk\/","title":{"rendered":"Freshdesk + zenloop"},"content":{"rendered":"<section         class=\"block-hero partners-header margin-bottom padding-both\" style=\"background-image:url('');\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\n\t\t<div class=\"grid \" style=\"grid-template-columns:1fr 1fr\">\n\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h1>Freshdesk + zenloop<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Customer Retention on Freshdesk Marketplace with zenloop<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"small-text\">Freshdesk is a customer support and helpdesk solution that offers a wide range of tools and functions for complaint and inquiry management. zenloop&#8217;s Freshdesk Marketplace App focuses on optimizing all customer interactions through automated activities generated from customer tickets and enables direct response to customer feedback with a single click.\r\n\r\n\r\n<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"col flex-center image-side \">\n\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"700\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/new-page-header-freshdesk.jpeg\" class=\"attachment-full size-full\" alt=\"new-page-header-freshdesk\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/new-page-header-freshdesk.jpeg 940w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/new-page-header-freshdesk-300x223.jpeg 300w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/new-page-header-freshdesk-768x572.jpeg 768w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n<\/section>\n\n<section         class=\"block-columns partners-image-left margin-both no-padding\" style=\"background-image:url('');\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 2, 1fr)\">\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1753\" src=\"https:\/\/zenloop1.wpengine.com\/en\/wp-content\/uploads\/2022\/03\/Freshdesk-Partner-Graphic-1-Alerts.jpeg\" alt=\"Freshdesk-Partner-Graphic-1-Alerts\" width=\"1080\" height=\"900\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/Freshdesk-Partner-Graphic-1-Alerts.jpeg 1080w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/Freshdesk-Partner-Graphic-1-Alerts-300x250.jpeg 300w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/Freshdesk-Partner-Graphic-1-Alerts-1024x853.jpeg 1024w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/Freshdesk-Partner-Graphic-1-Alerts-768x640.jpeg 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<h2>High Productivity with Streamlined Workflows<\/h2>\n<p>The &#8220;Alerts&#8221; function provides automatic updates without switching to the zenloop application. As a result, customer feedback and NPS\u00ae performance are processed more easily and quickly. Responsible colleagues are notified immediately if errors or bugs occur. For example, an alarm by e-mail informs the logistics department as soon as a detractor mentions &#8220;Shipping&#8221; or &#8220;Returns&#8221; in the feedback.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n<section         class=\"block-columns partners-image-right margin-both no-padding\" style=\"background-image:url('');\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 2, 1fr)\">\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<h2>Fast Response to Customer Requests<\/h2>\n<div class=\"col-12 col-md-6 order-1 order-md-1\">\n<div class=\"module_text-image--text\">\n<p>With its direct integration, zenloop automatically forwards NPS\u00ae responses from customer surveys to the Freshdesk ticketing system, enabling a quick response to customer requests. Tickets are automatically created and include information such as the customer&#8217;s email address, timestamp, comment, and NPS rating. The customer support can then quickly address dissatisfied customers and initiate win-back actions or even transform satisfied customers into promoters with vouchers.<\/p>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1754\" src=\"https:\/\/zenloop1.wpengine.com\/en\/wp-content\/uploads\/2022\/03\/Freshdesk-Partner-Graphic-2-zenloop-Smart-Labels-EN.jpeg\" alt=\"Freshdesk-Partner-Graphic-2-zenloop-Smart-Labels-EN\" width=\"1080\" height=\"714\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/Freshdesk-Partner-Graphic-2-zenloop-Smart-Labels-EN.jpeg 1080w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/Freshdesk-Partner-Graphic-2-zenloop-Smart-Labels-EN-300x198.jpeg 300w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/Freshdesk-Partner-Graphic-2-zenloop-Smart-Labels-EN-1024x677.jpeg 1024w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/Freshdesk-Partner-Graphic-2-zenloop-Smart-Labels-EN-768x508.jpeg 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n<section         class=\"block-columns partners-image-left margin-both no-padding\" style=\"background-image:url('');\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 2, 1fr)\">\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1755\" src=\"https:\/\/zenloop1.wpengine.com\/en\/wp-content\/uploads\/2022\/03\/Freshdesk-Partner-LP-Graphic-3-zenloop-Dashboard-EN.jpeg\" alt=\"Freshdesk-Partner-LP-Graphic-3-zenloop-Dashboard-EN\" width=\"760\" height=\"633\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/Freshdesk-Partner-LP-Graphic-3-zenloop-Dashboard-EN.jpeg 760w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/Freshdesk-Partner-LP-Graphic-3-zenloop-Dashboard-EN-300x250.jpeg 300w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<h2>Real Time Dashboards and Reports Identify Every Trend<\/h2>\n<div class=\"col-12 col-md-6 order-1 order-md-2\">\n<div class=\"module_text-image--text\">\n<p>Freshdesk and zenloop provide direct access to all developments and analyses concerning customer interaction. Define which reports are highly relevant for your company and receive regular updates and insights into trends. Dashboards provide an overview of helpdesk and customer satisfaction based on real time data covering tickets, trends and NPS feedback.<\/p>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n<section         class=\"block-article-listings  no-margin padding-both\" style=\"background-color:#ecedef;\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t<div class=\"article-listings-area\">\n\t\t\t<div class=\"six columns\">\n\t\t\t\t<h2>Help Center Articles<\/h2>\n\t\t\t\t<div class=\"article-listings\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"article-listing\">\n\t\t\t\t\t\t\t\t<h5>Quick Guide: Integrating NPS surveys into Emarsys<\/h5>\n\t\t\t\t\t\t\t\t<div class=\"article-description\">Download the zenloop plug-in\r\n<\/div>\n\t\t\t\t\t\t\t\t<div class=\"article-data\">\n\t\t\t\t\t\t\t\t\t<div class=\"read-time\">1 min read \/<\/div>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.freshworks.com\/apps\/freshdesk\/zenloop\/\">Continue reading ><\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"article-listing\">\n\t\t\t\t\t\t\t\t<h5>Quick Guide: Connect\/disconnect Freshdesk and zenloop<\/h5>\n\t\t\t\t\t\t\t\t<div class=\"article-description\">A step by step connection guide\r\n<\/div>\n\t\t\t\t\t\t\t\t<div class=\"article-data\">\n\t\t\t\t\t\t\t\t\t<div class=\"read-time\">3 min read \/<\/div>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/support.zenloop.com\/en\/articles\/2183902-connect-your-zenloop-account-to-freshdesk\">Continue reading ><\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"article-listing\">\n\t\t\t\t\t\t\t\t<h5>Quick Guide: Create an API setup for zenloop<\/h5>\n\t\t\t\t\t\t\t\t<div class=\"article-description\">How to set up the Application Programming Interface of zenloop\r\n<\/div>\n\t\t\t\t\t\t\t\t<div class=\"article-data\">\n\t\t\t\t\t\t\t\t\t<div class=\"read-time\">1 min read \/<\/div>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/support.zenloop.com\/en\/articles\/4396738-trigger-zenloop-surveys-from-zendesk\">Continue reading ><\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t<a href=\"https:\/\/support.zenloop.com\/en\/collections\/1464355-third-party-integrations#freshdesk\" class=\"button see-all\">Back to Overview<\/a>\n\t\t\t\t\t\t\t\t\n\t\t\t<\/div>\n\t\t\t<div class=\"six columns align-right right-side\">\n\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1745\" src=\"https:\/\/zenloop1.wpengine.com\/en\/wp-content\/uploads\/2022\/03\/helpcenter-article-module-image.jpeg\" alt=\"helpcenter-article-module-image\" width=\"860\" height=\"1030\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/helpcenter-article-module-image.jpeg 860w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/helpcenter-article-module-image-250x300.jpeg 250w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/helpcenter-article-module-image-855x1024.jpeg 855w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/helpcenter-article-module-image-768x920.jpeg 768w\" sizes=\"auto, (max-width: 860px) 100vw, 860px\" \/><\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<link rel=\"stylesheet\" type=\"text\/css\" href=\"\/\/cdn.jsdelivr.net\/npm\/slick-carousel@1.8.1\/slick\/slick.css\"\/>\n<script type=\"text\/javascript\" src=\"\/\/cdn.jsdelivr.net\/npm\/slick-carousel@1.8.1\/slick\/slick.min.js\"><\/script>\n\n<section         class=\"block-customer-cases  no-margin small-padding-both\" style=\"background-image:url('');\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t<h2 class=\"section-title\">More technology partners<\/h2>\t\t\t\t\t\t<div class=\"grid same-height-container customer-cases  \" style=\"grid-template-columns:1fr 1fr 1fr;\">\n\t\t\t\t\t\t\t\t\t<div class=\"customer-case with-link\">\n\t\t\t\t\t\t<a href=\"https:\/\/zenloop1.wpengine.com\/en\/partners\/contentsquare\" class=\"absolute-link\"><\/a>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"case-content\">\n\t\t\t\t\t\t\t<div class=\"same-height\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"case-logo\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"127\" height=\"72\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/contentsquare-logo-127x72-1.svg\" class=\"attachment-full size-full\" alt=\"contentsquare-logo-127x72\" \/>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"case-hover-logo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"127\" height=\"72\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/contentsquare-white.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"description\">The experience analysis platform captures every website interaction and micro-movement to understand the how and why of customer behavior<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/zenloop1.wpengine.com\/en\/partners\/contentsquare\" style=\"text-decoration:underline;margin-bottom:1rem;display:inline-block;margin-top:2.5rem\"><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"customer-case with-link\">\n\t\t\t\t\t\t<a href=\"https:\/\/zenloop1.wpengine.com\/en\/partners\/shopware\" class=\"absolute-link\"><\/a>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"case-content\">\n\t\t\t\t\t\t\t<div class=\"same-height\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"case-logo\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"127\" height=\"72\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/Shopware-logo-127x72-1.svg\" class=\"attachment-full size-full\" alt=\"Shopware-logo-127x72\" \/>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"case-hover-logo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"128\" height=\"72\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/shopware-white.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"description\">Set up an online shop with customizable drag and drop modules. Open source, fully configurable and easy to use for all shop sizes<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/zenloop1.wpengine.com\/en\/partners\/shopware\" style=\"text-decoration:underline;margin-bottom:1rem;display:inline-block;margin-top:2.5rem\"><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"customer-case with-link\">\n\t\t\t\t\t\t<a href=\"https:\/\/zenloop1.wpengine.com\/en\/partners\/spryker\" class=\"absolute-link\"><\/a>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"case-content\">\n\t\t\t\t\t\t\t<div class=\"same-height\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"case-logo\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"127\" height=\"72\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/Spryker-logo-127x72-1.svg\" class=\"attachment-full size-full\" alt=\"Spryker-logo-127x72\" \/>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"case-hover-logo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"128\" height=\"72\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/spryker-white.svg\" class=\"attachment-full size-full\" alt=\"spryker-white\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"description\">Passion for e-commerce and customer experience. Spryker offers all B2B and B2C functionalities that shops need for growth now and in the future<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/zenloop1.wpengine.com\/en\/partners\/spryker\" style=\"text-decoration:underline;margin-bottom:1rem;display:inline-block;margin-top:2.5rem\"><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<section         class=\"block-columns partners-footer-cta no-margin small-padding-top\" style=\"background-color:#ecedef;\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\t7fr 5fr\">\t\t\t\t\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<h2>Use the benefits of\u00a0Freshdesk\u00a0and zenloop<\/h2>\n<p><a class=\"button\" href=\"https:\/\/zenloop1.wpengine.com\/en\/request-demo\">Request a free consultation<\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-859 size-full\" src=\"https:\/\/zenloop1.wpengine.com\/en\/wp-content\/uploads\/2022\/03\/person-e1646731098431.jpg\" alt=\"Demo module\" width=\"940\" height=\"761\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/person-e1646731098431.jpg 940w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/person-e1646731098431-300x243.jpg 300w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/person-e1646731098431-768x622.jpg 768w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":2964,"parent":840,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"class_list":["post-1751","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Customer retention on Freshdesk Marketplace with zenloop<\/title>\n<meta name=\"description\" content=\"NPS\u00ae-based ticket system available at Freshdesk Marketplace \u2022 understand customer feedback \u2022 customize feedback requests \u2022 automate customer surveys\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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