{"id":10243,"date":"2026-10-19T07:55:17","date_gmt":"2026-10-19T07:55:17","guid":{"rendered":"https:\/\/www.zenloop.com\/en\/?page_id=10243"},"modified":"2026-10-19T07:55:20","modified_gmt":"2026-10-19T07:55:20","slug":"feedback-analysis","status":"publish","type":"page","link":"https:\/\/www.zenloop.com\/en\/feedback-analysis\/","title":{"rendered":"Advanced Analytics"},"content":{"rendered":"<section         class=\"block-hero  no-margin custom\" style=\"background-color:;padding-top:90px;padding-bottom:120px;\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\n\t\t<div class=\"grid \" style=\"grid-template-columns:1fr 1fr\">\n\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h1>Feedback analysis that understands what your customers mean<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"small-text\">AI sorts every piece of feedback by topic and sentiment, even when customers phrase it differently than expected. Dashboards show you which market, product or carrier is moving your scores. And reviews show you where you stand against your competitors.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t<div class=\"buttons\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.zenloop.com\/en\/request-demo\/\" class=\"button\">Book a demo<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"col flex-center image-side \">\n\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1408\" height=\"1200\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/Generic-3-2.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/Generic-3-2.png 1408w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/Generic-3-2-300x256.png 300w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/Generic-3-2-1024x873.png 1024w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/Generic-3-2-768x655.png 768w\" sizes=\"auto, (max-width: 1408px) 100vw, 1408px\" \/>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n<\/section>\n\n<section         class=\"block-columns  no-margin padding-top\" style=\"background-color:#ffffff;color:#02193c;\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 1, 1fr)\">\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<h2 style=\"text-align: center\"><strong>Turn thousands of responses into clear decisions<\/strong><\/h2>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n<section         class=\"block-features  no-margin padding-both\" style=\"background-color:#ffffff;color:#02193c;\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\t\t<div class=\"grid\" style=\"grid-template-columns:\t1fr\">\n\t\t<div class=\"grid features\" style=\"grid-template-columns:repeat(3, 1fr);grid-gap: 0 30px;\">\n\t\t\t\t\t<a class=\"col feature boxed\" href=\"https:\/\/www.zenloop.com\/en\/blog\/close-the-loop-customer-feedback\/\">\n\t\t\t\t<i class=\"block__icon fal fa-sliders-h icon\"><\/i>\n\t\t\t\t<h5>Real time<\/h5>\n\t\t\t\t\t\t\t\t<div class=\"description \">New feedback is analyzed instantly. AI Insights flag anomalies before your monthly report does, and critical responses go straight to Zendesk, Salesforce or HubSpot via workflows.<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<a class=\"col feature boxed\" href=\"https:\/\/www.zenloop.com\/en\/blog\/sentiment-analysis-a-look-at-your-customers-emotions\/\">\n\t\t\t\t<i class=\"block__icon fal fa-heart icon\"><\/i>\n\t\t\t\t<h5>Sentiment<\/h5>\n\t\t\t\t\t\t\t\t<div class=\"description \">A separate sentiment for every topic, read from the whole comment instead of one overall verdict per response. In the original language, in more than 100 languages.<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<a class=\"col feature boxed\" href=\"#benchmarking\">\n\t\t\t\t<i class=\"block__icon fal fa-star icon\"><\/i>\n\t\t\t\t<h5>Benchmarking<\/h5>\n\t\t\t\t\t\t\t\t<div class=\"description \">Compare markets, stores or carriers with each other and with the previous period. And see in reviews where you stand against your competitors.<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t<\/div>\n<\/section>\n\n<section         class=\"block-columns  no-margin padding-top\" style=\"background-color:#ecedef;\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 1, 1fr)\">\t\t\t\t\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<h2 style=\"text-align: center\"><strong>This is how zenloop works<\/strong><\/h2>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n<section         class=\"block-columns  no-margin small-padding-both\" style=\"background-color:#ecedef;\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 3, 1fr)\">\t\t\t\t\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<h3 style=\"text-align: center\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2486\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/continous-innovation-zenloop-keyvisual-2.png\" alt=\"continous-innovation-zenloop-keyvisual\" width=\"76\" height=\"76\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/continous-innovation-zenloop-keyvisual-2.png 300w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/continous-innovation-zenloop-keyvisual-2-150x150.png 150w\" sizes=\"auto, (max-width: 76px) 100vw, 76px\" \/><\/h3>\n<h3 style=\"text-align: center\"><strong>Listen<\/strong><\/h3>\n<div data-test-render-count=\"1\">\n<div class=\"group\">\n<div class=\"contents\">\n<div class=\"group relative relative pb-3\" data-is-streaming=\"false\">\n<div class=\"font-claude-response relative leading-[1.65rem] [&amp;_pre&gt;div]:bg-bg-000\/50 [&amp;_pre&gt;div]:border-0.5 [&amp;_pre&gt;div]:border-border-400 [&amp;_.ignore-pre-bg&gt;div]:bg-transparent [&amp;_.standard-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [&amp;_.standard-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8 [&amp;_.progressive-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [&amp;_.progressive-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8\">\n<div>\n<div class=\"standard-markdown grid-cols-1 grid [&amp;_&gt;_*]:min-w-0 gap-3 standard-markdown\">\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" style=\"text-align: center\"><span class=\"\" style=\"display:block;clear:both;height: 0px;padding-top: 20px;border-top-width:0px;border-bottom-width:0px;\"><\/span>Effortlessly collect customer feedback with industry-standard surveys like NPS, CSAT, CES or fully customisable questionnaires at every touchpoint across the journey.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<div data-test-render-count=\"1\">\n<div class=\"group\">\n<div class=\"contents\">\n<div class=\"group relative relative pb-3\" data-is-streaming=\"false\">\n<div class=\"font-claude-response relative leading-[1.65rem] [&amp;_pre&gt;div]:bg-bg-000\/50 [&amp;_pre&gt;div]:border-0.5 [&amp;_pre&gt;div]:border-border-400 [&amp;_.ignore-pre-bg&gt;div]:bg-transparent [&amp;_.standard-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [&amp;_.standard-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8 [&amp;_.progressive-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [&amp;_.progressive-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8\">\n<div>\n<div class=\"standard-markdown grid-cols-1 grid [&amp;_&gt;_*]:min-w-0 gap-3 standard-markdown\">\n<h3 class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" style=\"text-align: center\"><strong><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-2485 aligncenter\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/customer-intelligence-zenloop-keyvisual-1.png\" alt=\"customer-intelligence-zenloop-keyvisual\" width=\"76\" height=\"76\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/customer-intelligence-zenloop-keyvisual-1.png 300w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/customer-intelligence-zenloop-keyvisual-1-150x150.png 150w\" sizes=\"auto, (max-width: 76px) 100vw, 76px\" \/><\/strong><\/h3>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"flex justify-start\" role=\"group\" aria-label=\"Message actions\">\n<div class=\"text-text-300\">\n<div class=\"text-text-300 flex items-stretch justify-between\">\n<div class=\"w-fit\" data-state=\"closed\">\n<div class=\"relative text-text-500 group-hover\/btn:text-text-100\">\n<h3 class=\"transition-all opacity-100 scale-100\" style=\"text-align: center\"><strong>Understand<\/strong><\/h3>\n<div style=\"text-align: center\"><span class=\"\" style=\"display:block;clear:both;height: 0px;padding-top: 20px;border-top-width:0px;border-bottom-width:0px;\"><\/span>Automatically categorise customer opinions with AI-powered analysis and uncover the root causes of satisfaction or dissatisfaction across all feedback.<\/div>\n<div class=\"absolute top-0 left-0 transition-all opacity-0 scale-50\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<h3 style=\"text-align: center\"><strong><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2490\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2022\/03\/brand-advocacy-zenloop-keyvisual-1.png\" alt=\"brand-advocacy-zenloop-keyvisual\" width=\"76\" height=\"76\" \/><\/strong><\/h3>\n<h3 style=\"text-align: center\"><strong>Act<\/strong><\/h3>\n<p style=\"text-align: center\"><span class=\"\" style=\"display:block;clear:both;height: 0px;padding-top: 20px;border-top-width:0px;border-bottom-width:0px;\"><\/span>Instantly respond to insights with automated messages, workflow tools and ticketing systems to drive meaningful improvements across your organisation.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n<section         class=\"block-columns align-center no-margin padding-both\" style=\"background-image:url('');color:#02193c;\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 2, 1fr)\">\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-10258\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/consumer-insights-EN-v1.png\" alt=\"\" width=\"2160\" height=\"1588\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/consumer-insights-EN-v1.png 2160w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/consumer-insights-EN-v1-300x221.png 300w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/consumer-insights-EN-v1-1024x753.png 1024w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/consumer-insights-EN-v1-768x565.png 768w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/consumer-insights-EN-v1-1536x1129.png 1536w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/consumer-insights-EN-v1-2048x1506.png 2048w\" sizes=\"auto, (max-width: 2160px) 100vw, 2160px\" \/><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<h4 style=\"text-align: left\"><span style=\"color: #53cdb5\">AI Dictionary<\/span><\/h4>\n<h2 style=\"text-align: left\"><strong>Recognize topics by meaning, not by keywords<\/strong><\/h2>\n<p class=\"p1\" style=\"text-align: left\"><span class=\"\" style=\"display:block;clear:both;height: 0px;padding-top: 20px;border-top-width:0px;border-bottom-width:0px;\"><\/span>\u201cDelivery delayed\u201d and \u201cThe parcel arrived three days after the due date\u201d mean the same thing. The AI understands that, even with typos, slang or compound words, and assigns a separate sentiment to every topic. In more than 100 languages. You guide it in plain language with descriptions and examples. For new topics, \u201cGenerate defaults\u201d suggests the rest. \u201cTest with comment\u201d instantly shows you how the AI reads a real comment.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n<section         class=\"block-columns align-center no-margin padding-both\" style=\"background-image:url('');color:#02193c;\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 2, 1fr)\">\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<h4 style=\"text-align: left\"><span style=\"color: #53cdb5\">zenDashboards<\/span><\/h4>\n<h2 dir=\"ltr\" style=\"text-align: left\"><strong>Don\u2019t just see that a score moves. See why.<\/strong><\/h2>\n<p class=\"p1\" style=\"text-align: left\"><span class=\"\" style=\"display:block;clear:both;height: 0px;padding-top: 20px;border-top-width:0px;border-bottom-width:0px;\"><\/span>All surveys, scores and comments on one page. Break down your NPS by market, store or carrier, and see in the driver analysis which segment is really causing the change. The Score Explorer shows the number of responses behind every trend line, so you can tell real trends from random noise. AI Insights flag changes with a confidence level, and one click takes you to the comments behind them. Share dashboards with your team or keep them private.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-10252\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/software-mockup-v4.png\" alt=\"\" width=\"2160\" height=\"1588\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/software-mockup-v4.png 2160w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/software-mockup-v4-300x221.png 300w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/software-mockup-v4-1024x753.png 1024w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/software-mockup-v4-768x565.png 768w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/software-mockup-v4-1536x1129.png 1536w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/software-mockup-v4-2048x1506.png 2048w\" sizes=\"auto, (max-width: 2160px) 100vw, 2160px\" \/><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n<section         class=\"block-columns align-center no-margin padding-both\" style=\"background-color:#02193c;color:#ffffff;\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\t1fr 4fr\">\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-10263\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/SoMe-12.png\" alt=\"\" width=\"1080\" height=\"1350\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/SoMe-12.png 1080w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/SoMe-12-240x300.png 240w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/SoMe-12-819x1024.png 819w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/SoMe-12-768x960.png 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<h2 style=\"text-align: left\"><strong>Rather ask than click?<\/strong><\/h2>\n<p class=\"p1\" style=\"text-align: left\"><span class=\"\" style=\"display:block;clear:both;height: 0px;padding-top: 20px;border-top-width:0px;border-bottom-width:0px;\"><\/span>Zenny, your CX Copilot, answers questions about your feedback in plain language. Straight from your surveys and dashboards.<span class=\"\" style=\"display:block;clear:both;height: 0px;padding-top: 20px;border-top-width:0px;border-bottom-width:0px;\"><\/span><\/p>\n<p style=\"text-align: left\"><a class=\"button\" href=\"https:\/\/www.zenloop.com\/en\/cx-copilot\/\" target=\"_blank\" rel=\"noopener\">Learn more about CX Copilot<\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n<section         class=\"block-columns align-center no-margin padding-both\" style=\"background-image:url('');color:#02193c;\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 2, 1fr)\">\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<h4 id=\"benchmarking\" style=\"text-align: left\"><span style=\"color: #53cdb5\">Benchmarking<\/span><\/h4>\n<h2 style=\"text-align: left\"><strong>Your score in context: internally and against competitors<\/strong><\/h2>\n<p class=\"p1\" style=\"text-align: left\"><span class=\"\" style=\"display:block;clear:both;height: 0px;padding-top: 20px;border-top-width:0px;border-bottom-width:0px;\"><\/span>A score on its own says little. Compare markets, stores or customer segments with each other and with the previous period. For the outside view, zenloop collects reviews from more than 300 platforms like Google, Trustpilot and Amazon, including for your competitors. The AI shows you what customers rate others higher for and where you&#8217;re ahead. NPS follows the classic methodology, so external benchmarks stay meaningful.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-10254\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/Industry-Benchmarks-scaled.png\" alt=\"\" width=\"2560\" height=\"1360\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/Industry-Benchmarks-scaled.png 2560w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/Industry-Benchmarks-300x159.png 300w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/Industry-Benchmarks-1024x544.png 1024w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/Industry-Benchmarks-768x408.png 768w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/Industry-Benchmarks-1536x816.png 1536w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/Industry-Benchmarks-2048x1088.png 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n<section         class=\"block-columns align-center no-margin padding-top\" style=\"background-image:url('');color:#02193c;\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 2, 1fr)\">\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-10255\" src=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/draft-26-1.jpg\" alt=\"\" width=\"500\" height=\"429\" srcset=\"https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/draft-26-1.jpg 1400w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/draft-26-1-300x257.jpg 300w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/draft-26-1-1024x878.jpg 1024w, https:\/\/www.zenloop.com\/en\/wp-content\/uploads\/sites\/2\/2026\/10\/draft-26-1-768x658.jpg 768w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<h4 style=\"text-align: left\"><span style=\"color: #53cdb5\">zenProperties<\/span><\/h4>\n<h2 style=\"text-align: left\"><strong>More context, sharper analysis<\/strong><\/h2>\n<p class=\"p1\" style=\"text-align: left\"><span class=\"\" style=\"display:block;clear:both;height: 0px;padding-top: 20px;border-top-width:0px;border-bottom-width:0px;\"><\/span>Attach your own data to every response: payment method, carrier, customer segment or product category. Analyze your feedback by any of these properties and see exactly which customers, products or regions drive your scores. You define properties upfront, so segmentation and automations work from the very first response, and your properties flow straight into dashboards and benchmarks.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n<section         class=\"block-columns  no-margin padding-both\" style=\"background-color:#ecedef;color:#02193c;\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\t5fr 7fr\">\t\t\t\t\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<h2><strong>Show us your feedback. We\u2019ll show you what\u2019s in it.<\/strong><\/h2>\n<p class=\"p1\"><span class=\"\" style=\"display:block;clear:both;height: 0px;padding-top: 20px;border-top-width:0px;border-bottom-width:0px;\"><\/span><\/p>\n<p>Talk to our experts and find out which feedback tools fit your goals. Whether surveys, review management or AI-powered analytics \u2013 we&#8217;ll show you how to get the most out of it for your brand.<\/p>\n<p><a href=\"mailto:sales@zenloop.com\">sales@zenloop.com<\/a> | +49 30 91739927<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1990-o2\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"1990\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/10243#wpcf7-f1990-o2\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1990\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.3\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1990-o2\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7dtx_version\" value=\"5.0.7\" \/>\n<\/fieldset>\n<div class=\"row\">\n\t<div class=\"form-relative six columns\">\n\t\t<p><label>First Name<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"first_name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"first_name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"form-relative six columns\">\n\t\t<p><label>Last Name<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"last_name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"last_name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"form-relative six columns\">\n\t\t<p><label>Company<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"company\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"form-relative six columns\">\n\t\t<p><label> Job title<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"job_title\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"job_title\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"form-relative six columns\">\n\t\t<p><label>Business Email Address<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"business_email_address\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"business_email_address\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"form-relative six columns\">\n\t\t<p><label>Business Phone Number<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"phone_number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"phone_number\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<p><label>Leave us a comment<\/label>\n\t<\/p>\n\t<div class=\"form-relative twelve columns\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"comment\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"comment\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div style=\"display: none\">\n\t<p><span class=\"wpcf7-form-control-wrap initialTrafficSource\" data-name=\"initialTrafficSource\"><input type=\"text\" name=\"initialTrafficSource\" class=\"wpcf7-form-control wpcf7-text wpcf7dtx wpcf7dtx-text dtx-pageload\" aria-invalid=\"false\" readonly=\"readonly\" data-dtx-value=\"CF7_get_cookie%20key%3D%27initialTrafficSource%27\"><\/span>\n\t<\/p>\n<\/div>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Talk to Us\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":30,"featured_media":2964,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_yoast_wpseo_title":"Feedback Analysis with 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