Strong customer relations with the zenloop NPS® software

Leave your email and experience customer retention with zenloop 15 days for free. Build long term customer relationships, boost satisfaction, and reduce churn with artificial intelligence.

Market leaders strengthen customer satisfaction with zenloop

Interested?

Do you want to learn more about strengthening customer retention with the zenloop NPS software? Find the right contact person for every request here.

15% customer churn monthly in e-commerce

3 months

until every unsatisfied customer has churned

1 in 4

customers churns on average

62%

larger shopping carts for satisfied customers compared to dissatisfied ones

Measure customer retention in your online shop

With zenloop, e-commerce companies collect customer feedback at any touchpoint and explore their shop from the customers' perspective. Our
NPS software identifies churn drivers and enables the win-back of dissatisfied customers as well as the activation of fans as brand ambassadors.

Identify reasons for churn

Discover how Smart Labels manage customer feedback and uncover customer expectations and bottlenecks at every customer touchpoint in the online shop.

Strengthen customer retention and grow profits

In e-commerce, profits increase with customer satisfaction. Identify satisfied customers and activate them as a free marketing channel to attract new customers or receive reveiws on rating portals.

Win back dissatisfied customers

Identify any dissatisfied customer instantly and interact with the right recovery action at the appropriate time. In many cases, the most loyal customers are those who have been prevented from churning by giving them extra attention.

What our customers say about the zenloop NPS software

"With zenloop, we collect customer feedback at various contact points and thus gather suggestions for improvements."

Michael Munder
Head of E-Commerce

"zenloop saves us complex manual analyses. Thanks to the Smart Labels, we automatically process qualitative customer feedback."

Jens Griebler
Head of CRM

"The easiest way to fully implement the entire Net Promoter system from A to Z - with all the automation."

Nana Lohmanns
Head of Product

Take actions with powerful integrations

Enrich your CRM data for better customer intelligence and trigger workflows to close the feedback loop.

Jetzt sofort 15 Tage kostenlos testen

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zenloop - Die smarteste NPS® Plattform Jetzt 15 Tage kostenlos testen

zenloop manages your Net Promoter Score® feedback

  • Collect actionable feedback at high response rates
  • Analyze comments for instant insights and trends
  • Excite your organization with real time feedback
  • Empower improvements, route feedback to colleagues
  • Delight promoters and critics with personalized replies

Interested?

Do you want to learn more about strengthening customer retention with the zenloop NPS software? Find the right contact person for every request here.