zenloop at Retail World Conference 2019

20 - 21 November, Maritim Hotel Berlin - Meet us in the Start-Up area

The Retail World, the annual german retail congress will take place on november 20-21 in Berlin. What is the role of retail in the Customer Journey of tomorrow? What do retailers need to consider when it comes to the new customers from generation Z? How can successfull cooperations between retail & brand enhance the customer journey? These are some of the main topics being discussed this year. The congress is accompanied by the trade fair Retail World Conference.

We are not only one of 60 exhibitors at Retail World Conference, but will also share our insights on Stronger Customer Loyalty and More Revenue with NPS in an exclusive session on 20 November, 2:15 PM. Book your free consultation here and meet our team for a personal conversation. Or just visit our booth in the Start-Up area.

Book your appointment now

Why make an appointment?

1. Get your free consultation at our booth

2. We offer individual conversations & information tailored to your business model

3. We present you with comprehensive insights into our retention platform, its integration and potential collaborations.

Stronger Customer Loyalty and More Revenue with NPS (German)

zenloop Session with Felix Schlenther

When? Thursday, 20 November 2019 , 2.15pm
Where? Brainsnackbühne

The Net Promoter Score (NPS) has come of age now and developed from a metric only concept for measuring customer retention to a whole Net Promoter System as a new CRM method, focused completely on the quality and improvement of customer relationships. With this you will get to know why NPS is way more than just gathering feedback but how you can measure your customer loyalty and how you can turn customers into real fans. Therefore we will present best practices from our customers such as contorion or limango and will showcase insights of learnings from our time with Flaconi.