Optimize Your Customer Experience with zenloop
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Identify Reasons to Churn
Find out how Smart Labels manage customer feedback and uncover customer expectations and problem areas at every customer touchpoint in the online shop.
Create a Unique Shopping Experience
With zenloop, you collect customer feedback at any touchpoint and explore your online shop from a customer perspective. Identify reasons for churn, win back dissatisfied customers or retain your fans as brand ambassadors.
Win Back Dissatisfied Customers
Identify any dissatisfied customer instantly, and interact with the appropriate recovery measures at the right time. In many cases, the most loyal customers are those who have been prevented from churning by giving them extra attention.
Market-leading companies trust us
Why E-Commerce Market Leaders Choose zenloop
"zenloop helps us to measure customer happiness at different touchpoints with critical input for continuous improvement."
Head of E-Commerce
"zenloop saves us complex manual analyses. Thanks to the Smart Labels, we automatically process qualitative customer feedback."
Head of CRM
"You guys truly helped us generate valuable customer insights and put them at the heart of our actions."